Subject: Note Added - [#5475907] UNSUBSCRIBE
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 07:52:37 +0000

Hi ,    Mohammed Althaf1 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5475907    Subject:  UNSUBSCRIBE   Requester: Fatima Vanker    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,<span style="font-size:11.0pt"></span>
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<div class="MsoNormal">Unsubscribed the customer (<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>) </span><span lang="en-AE">
</span>from newsletters and offers.<span style="font-size:11.0pt"></span>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mohammed Althaf<span style="font-size:11.0pt"></span>
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<div>From:<span style="font-size:11.0pt"> Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, December 19, 2022 11:11 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Mohammed Althaf1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5475907] - UNSUBSCRIBE</span>
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<div class="MsoNormal"><span style="font-size:11.0pt"><a id="OWAAMD8D4793A33255840A5A433C841244CCB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Althaf1</span></a>, FYA please.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Regards,</span></div>
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<b><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'><img width="131" height="63" style="width:1.3666in;height:.6583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzQ1MzY0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QtOaEdRzL7BuSuHTh-qp0zAGUphnEs5A9XLpFddq9uI" data-id="2044007453645" alt="LogoDescription automatically generated"></span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Seif Tawfik</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>CRM &amp; Email Marketing Manager</span></div>
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<span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Web Team | Landmark Group<br>
</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>W</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: </span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'><a href="http://www.landmark.digital" rel="noreferrer">www.landmark.digital</a><span style="color:black"><br>
</span></span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>M</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: +971564661337</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Ext.: 2028</span></div>
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<b><span lang="en-AE" style="font-size:12.0pt;color:black">From:
</span></b><span lang="en-AE" style="font-size:12.0pt;color:black">Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Sunday, 18 December 2022 at 3:13 PM<br>
<b>To: </b>Seifeldin Mohamed Tawfik &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>Fwd: [#5475907] - UNSUBSCRIBE</span>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Remove CX from Newletters list.<br>
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Email Adress: ​<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> <br>
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Issue Description: The Customer contacted us and aked that they like to be rmove from our newletters and ad list, Please check and do the needful.<br>
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Thank you for your help</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 18 Dec at 1:28 PM
<span class="separator">, Fatima Vanker &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This is the email adress I would like to unsubscribe from.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 18 Dec 2022 at 11:22, Max</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for the inconvenience you are facing, we would request you to please share with us an image showing the SMS which you are receiving as
 well as please share with us the contact number along with the country code on which you are receiving these SMS.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are looking forward to hearing from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks,</span></div>
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