Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 09:31:01 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">It’s not written that it’s for only one use and even the balance of it should be credited to my credit and not mean that I should lose my money ..!!!!!</span><div>
<span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">Is it the ministry of trading that it has to be used for one time only or what???<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzM3ODg0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SMbZA5EZIkHAgu3OxM22fHUKcUgOybERjHaS5n1JTqU" data-id="2044007378840"><br></span><div style="-webkit-text-size-adjust: auto">Please clarify …</div>
<div style="-webkit-text-size-adjust: auto">Regards, </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 17 Dec 2022, at 12:25 PM, ɱᎯħɱΘƲɖ ϦᎯɖᎯώί &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">It’s not written that it’s for only one use and even the balance of it should be credited to my credit and not mean that I should lose my money ..!!!!!<div>Please clarify …</div>
<div>Regards, <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 17 Dec 2022, at 9:17 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mahmoud,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, </div>
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<br>We would like to inform you that The voucher code can only be used once, on a single transaction. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5445650