Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 11:56:31 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Returns  Ticket comment <div>Good day,</div>
<div>The aramex yesterday msg me to send my location, I msg the driver but he did not reply im waiting until night but no reply from him.<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, December 5, 2022, 11:02 AM, rotsen joy siganay &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv9818986143"><div>
Ok thank you because the size is not true..tha k you for reaching out..i will wait for it.<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv9818986143yqt76014" class="yiv9818986143yqt4313207944">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv9818986143yahoo-quoted-begin">On Monday, December 5, 2022, 10:40 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv9818986143iosymail">
<div id="yiv9818986143"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us.<br>
 </div>

<div>We sincerely apologize for the inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us, we have forwarded the images you have shared with our concerned team to ensure the same does not repeat. Also, we have created a return request for this item, our courier partner will be in touch with you within 3-5 working days to arrange the collection with you.<br>
 </div>

<div>Once the courier has delivered the items to our warehouse, a refund for the same will be processed and you will receive an email notification for the same once the refund gets processed.<br>
 </div>

<div>We hope this helps and have a great day! Stay Safe!<br>
 </div>

<div>Thanks,</div>

<div id="yiv9818986143yqtfd62426" class="yiv9818986143yqt8229255366">
<div>Centrepoint Support Team</div>

	

</div>
</div></div></div>
<blockquote></blockquote>
</blockquote>
</div>
</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5343053