Subject: Note Added - [#5340662] Late Delivery WWD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Nov 2022 13:18:29 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5340662    Subject:  Late Delivery WWD   Requester: فهد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAME21EF2FB208144EAA63E018016964F73" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>
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<div class="MsoNormal">Please check the below order status already has scheduled on yesterday 24<sup>th</sup>-Nov-22 at Madinah but customer not answering to our team phone call
<span style="background:lime;mso-highlight:lime">but already inform to team arrange for the delivery on tomorrow 25<sup>th</sup>-Nov-22</span>.Kindly confirm to the customer.</div>
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<a id="OWAAM3352738C9D7945D090436A61FE93CAFE" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hcmadina Wh</span></a>-Sikander</div>
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<div class="MsoNormal">Kindly follow up and inform to Bs-Delivery team and once it done will confirm.  </div>
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<div class="MsoNormal"><img width="923" height="45" style="width:9.6145in;height:.4687in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTY2NTA5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lNiV8-KcJOB9IZWudfoCGdDJgJcwg4aFzoP0HRBV0U4" data-id="2044005665095"></div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Harun </div>
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<div class="MsoNormal">JED-BS-GDMS-COD</div>
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<div class="MsoNormal">Mob-0571180621</div>
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<div class="MsoNormal">Ext-2113</div>
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<div class="MsoNormal">[email-masked]</div>
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, November 25, 2022 2:37 PM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5340662] - Late Delivery WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement - Late Delivery WWD<br>
Order ID -  6184332354<br>
Item ID - 164872652 <br>
Tracking ID: N/A<br>
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Assistance Required - Need urgent delivery<br>
Order placed on : Nov 20, 2022<br>
Was expected to be delivered on: Nov 24, 2022</span></div>
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Assistance Required: Need Urgent Delivery</span></div>
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Issue Description: The order was placed on  Nov 20, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 24 Nov at 9:11 PM
<span class="separator">, </span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>فهد</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></span>
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<span style="font-size:9.0pt;color:#6F7071">فهد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
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<span style="color:#3F3F46">Hi, welcome to Babyshop</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مرحبًا بك في بيبي شوب</span></div>
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<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6184332354<br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#127881;</span><span style="color:#3F3F46"> تهانينا! تم إنشاء طلبك<br>
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يمكنك تتّبع طلبك بسهولة عبر سجل الطلبات في حسابي<br>
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قد يستغرق طلبك وقتًا أطول للوصول خلال فترة التنزيلات<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم <br>
<b>Bot: </b>يرجى إدخال عنوان البريد الإلكتروني<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>يرجى إدخال رقم الجوال المسجل<br>
<b>Customer: </b>0530708838</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا فهد ,شكراً لتواصلك معنا. معك هيلة<br>
كيف يمكنني مساعدتك؟</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:06 PM, 24th Nov</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">الطلب موعد استلمه اليوم من 6 الى 8 مساء</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%81.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وللان ما احد تواصل معي</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرا لك لسماحك لي بلحظات لأتفقد الأمر، مقدرة لك صبرك</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل الرقم 966560708838 صحيح ؟</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اي نعم</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"><br>
نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
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نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سنوافيك بالمستجدات على البريد الإلكتروني</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:08 PM, 24th Nov</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">فهد</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%81.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تمام</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:09 PM, 24th Nov</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/H.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:10 PM, 24th Nov</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/682206660141778" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5340662:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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