Subject: Note Added - [#5220009] Delivery cost Issue
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 07:22:26 +0000

Hi ,    Sreya Ravikumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5220009    Subject:  Delivery cost Issue   Requester: مزون    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Babyshop Team,<br>
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The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.<br>
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Code: 027-486T-57SN-72B7-8G|Start Date: 23.11.2022 00:00:00|End Date: 23.02.2023 23:59:00<br>
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Type: Serial Voucher|Concept: BABYSHOP|Territory: KSA|Checkout Site: N/A<br>
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Value: 20 SAR|Minimum Threshold Value: 21 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE<br>
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Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1<br>
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Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</div>
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<div class="MsoNormal"><span style="color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="color:black">Sreya Ravikumar</span></div>
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<div class="MsoNormal"><span style="color:black">Ecommerce Content Merchandiser</span></div>
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<div class="MsoNormal"><span style="color:black">Web Team | Landmark Group</span></div>
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<div>From:
<span style="font-size:12.0pt;color:black">Nisha Balakrishna &lt;[email-masked]&gt;<br>
<b>Date: </b>Tuesday, November 22, 2022 at 9:47 AM<br>
<b>To: </b>Babyshop &lt;[email-masked]&gt;, Sreya Ravikumar &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#5220009] - Delivery cost Issue</span>
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<a id="OWAAM91C32BC0BCFFBF4DBA06AA30292557E9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sreya Ravikumar</span></a> fyi</div>
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<div class="MsoNormal">Regards,</div>
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<b><img width="132" height="63" style="width:1.375in;height:.6562in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTQ5NjgxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Y73uEKO1xW6mrzBbX7gkoJUd-LTLKE9E7OZoPTEgqro" data-id="2044005496812" alt="Logo

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<div class="MsoNormal"><span style="color:black">Nisha Balakrishna</span></div>
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<div class="MsoNormal"><span style="color:black">Senior Ecommerce Content Merchandiser</span></div>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Babyshop &lt;[email-masked]&gt;<br>
<b>Reply-To: </b>Babyshop &lt;[email-masked]&gt;<br>
<b>Date: </b>Saturday, November 19, 2022 at 7:39 PM<br>
<b>To: </b>Nisha Balakrishna &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#5220009] - Delivery cost Issue</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Please create a voucher for the given details:<br>
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Concept: Babyshop<br>
Country: KSA<br>
Value: 20 SAR<br>
Th value: 21 SAR<br>
Validity: 3 months<br>
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Thank you for your help.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 6 Nov at 10:53 PM
<span class="separator">, مزون &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<b><span style="color:#3F3F46">Bot:
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<span style="color:#3F3F46">Hi, welcome to Babyshop</span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#128075;</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مرحبًا بك في بيبي شوب</span></div>
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<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6179790315<br>
<b>Bot: </b></span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#127881;</span><span style="color:#3F3F46"> تهانينا! تم إنشاء طلبك<br>
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يمكنك تتّبع طلبك بسهولة عبر سجل الطلبات في حسابي<br>
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قد يستغرق طلبك وقتًا أطول للوصول خلال فترة التنزيلات<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 PM, 06th Nov</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا مزون ,شكراً لتواصلك معنا. معك هيلة<br>
كيف يمكنني مساعدتك؟</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اللحين طلبت شنطة وكان القيمة 67 وقت الطلب ارتفع السعر الى 81 ليش</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يتضح أن المجموع هو 67.25</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">طيب تم سحب 82</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:44 PM, 06th Nov</span></div>
<div></div>
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</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1055" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكراً لك لتزويدي برقم الطلب، لحظات من فضلك لأتفقد الأمر</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:44 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1054" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرا لك لسماحك لي بلحظات لأتفقد الأمر، مقدرة لك صبرك</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:45 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1053" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">بعد التحقق اتضح أنه يوجد مصاريف شحن بقيمة SAR 15.00</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:45 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1052" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">كان مكتوب مجانا</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:46 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1051" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">التوصيل المجاني للطلبات بأكثر من 200 ريال سعودي</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:46 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1050" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">سوا بشحن او استلام من الفرع كان 81 وتوصيل للمنزل82</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:46 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1049" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تحطوم سعر بعدين ترفعونه ماينفع</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:46 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1048" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">ن</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:46 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1047" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1046" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:47 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1045" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مكتوب مصاريف الشحن مجانا</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:47 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1044" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:47 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1043" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل يمكنني أن أعرض عليك قسيمة بقيمة 15 ريال يمكنك استخدامها للتسوق من منتجات بيبي شوب على الأونلاين</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:48 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1042" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">ابغى فلوسي ترجع</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:48 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1041" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مابغى اشتري من الموقع</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:48 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1040" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نرى أنك تريد منا إلغاء طلبك. الرجاء أخذ العلم أنه لا يمكننا من إلغاء طلبك في الوقت الحالي لأن طلبك قيد التوصيل وهو مع شركة الشحن الآن. ومع ذلك، فإننا نطلب منك عدم قبول
 تسليم طلبك.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:49 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1039" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">أيضًا إذا تلقيت مكالمة من مندوب التوصيل، فنحن نطلب منك إبلاغه بإلغاء التوصيل.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:49 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1038" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">بمجرد عودة الطلب إلى المستودع ، سنقوم بمعالجة استرداد الأموال إلى نفس الحساب الذي تم الدفع منه.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:50 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1037" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">15 ريال ماتقدرو ترجعوها في حسابي</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:50 PM, 06th Nov</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1036" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">طيب اذا طلبت مره ثانيه راح تكون نفس المشكلة</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:50 PM, 06th Nov</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1035" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">بخصوص مبلغ التوصيل</span></div>
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</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:51 PM, 06th Nov</span></div>
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</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1034" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
<br>
نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
<div></div>
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</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:51 PM, 06th Nov</span></div>
<div></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1033" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اضيفو 15لحساب بيبي شوب واشتري فيها وقت ثاني</span></div>
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<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:51 PM, 06th Nov</span></div>
<div></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1032" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سنوافيك بالمستجدات على البريد الإلكتروني</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">[email-masked]</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:51 PM, 06th Nov</span></div>
<div></div>
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</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1031" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
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<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اول مره اطلب يجي طلب ناقص والمره هذي تحطو قيمة وبعد الطلب تحطو قيمة ثانيه</span></div>
<div></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:51 PM, 06th Nov</span></div>
<div></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1030" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:51 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1029" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سنقوم بتصعيد مشكلة رسوم التوصيل للفريق المعني</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1028" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">وسنبلغك بالمستجدات على البريد الإلكتروني</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">[email-masked]</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">مزون</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1027" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرا</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1026" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">لا شكر على واجب</span></div>
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<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 PM, 06th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1025" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 PM, 06th Nov</span></div>
<div></div>
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<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 100%">
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<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/670188302936551" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
</div>
<div></div>
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</tbody>
</table>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:white'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5220009:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
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<div></div>
</div>
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