Subject: Ticket Assigned - Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 17:04:54 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery mohammed sumair ahmed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mohammed sumair ahmed Bot:  Hi mohammed sumair ahmed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6180377655 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1110220008416     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0577187869            08:54 PM, 13th Nov                   Hilah                   Hi Mohammed. Thank you for contacting us. My name is Hilah. How may I help you today?           08:55 PM, 13th Nov                     mohammed sumair ahmed                    Hello hilah my order no is 6180377655?           08:56 PM, 13th Nov                   Hilah                   Is this the correct phone number 966577187869?           08:58 PM, 13th Nov                     mohammed sumair ahmed                    One second let me check           08:58 PM, 13th Nov                     mohammed sumair ahmed                    Yes!this is my phone number           09:00 PM, 13th Nov                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           09:01 PM, 13th Nov                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:01 PM, 13th Nov                   Hilah                   we will keep you updated on  [email-masked]           09:01 PM, 13th Nov                     mohammed sumair ahmed                    Okay I am waiting           09:02 PM, 13th Nov                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:04 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5260005