Subject: Ticket Assigned - Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 12:32:39 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery marissa cinco                    Customer:  Yes... im waiting my order.. not yet arrived.. it suppose to deliver yesterday but until now not yet.. Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi marissa cinco, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6180684707 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1110220007320     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:26 PM, 13th Nov                     marissa cinco                    Ok thanks           04:26 PM, 13th Nov                   Hilah                   Hi Marissa. Thank you for contacting us. My name is Hilah. How may I help you today?           04:28 PM, 13th Nov                     marissa cinco                    I'm writing my orders.. it supposed to be delivered yesterday but it didn't come..           04:30 PM, 13th Nov                   Hilah                   Is this the correct phone number 966508766895           04:30 PM, 13th Nov                     marissa cinco                    Yes it is           04:30 PM, 13th Nov                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           04:31 PM, 13th Nov                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:31 PM, 13th Nov                   Hilah                   we will keep you updated on  [email-masked]           04:31 PM, 13th Nov                     marissa cinco                    Ok thank you so much..           04:31 PM, 13th Nov                   Hilah                   you're most welcome           04:32 PM, 13th Nov                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:32 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5257802