Subject: Ticket Assigned - Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 13:24:45 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery goodpm                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  goodpm Bot:  Hi goodpm, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6179934109 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1108220010433     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508209320            05:18 PM, 10th Nov                     goodpm                    since yesterday im waiting to deliver my order last 07,11,2022           05:18 PM, 10th Nov                     goodpm                    no one is calling or messaging me for the delivery..only sending that my order is on the way..out for delivery           05:19 PM, 10th Nov                     goodpm                    but until now i dont have any update           05:19 PM, 10th Nov                   Hilah                   Hi Goodpm  . Thank you for contacting us. My name is Hilah. How may I help you today?           05:19 PM, 10th Nov                   Hilah                   Please allow me a moment to check this for you.           05:20 PM, 10th Nov                     goodpm                    i want update regarding my order last nov 07..its said that it should be delivered yesterday           05:20 PM, 10th Nov                     goodpm                    but until now im waiting no one is delivering it           05:20 PM, 10th Nov                   Hilah                   Is this the correct phone number 966508209320?           05:20 PM, 10th Nov                     goodpm                    yes           05:21 PM, 10th Nov                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           05:21 PM, 10th Nov                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:21 PM, 10th Nov                   Hilah                   we will keep you updated on  [email-masked]           05:21 PM, 10th Nov                     goodpm                    my order number is 6179934109           05:21 PM, 10th Nov                   Hilah                   yes, I'm going to put a request to deliver the order ASAP           05:22 PM, 10th Nov                   Hilah                   Do you have any other inquiries that we can help with?           05:22 PM, 10th Nov                     goodpm                    only that one..im hoping that it will be deliver today..thanks           05:23 PM, 10th Nov                   Hilah                   you're most welcome           05:23 PM, 10th Nov                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:23 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5241095