Subject: Ticket Assigned - Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 10 Aug 2022 07:37:01 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery manikandarajan                    Bot:  Hi again! Bot:  Please enter your name Customer:  6159896823 Bot:  Please enter your name Customer:  manikandarajan Bot:  Hi Manikandarajan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6159896823 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:31 AM, 10th Aug                   Hilah                   Hi Manikandarajan. Thank you for contacting us. My name is Hilah. How may I help you today?           11:31 AM, 10th Aug                     manikandarajan                             11:32 AM, 10th Aug                     manikandarajan                    August 7 someone called me and asked for location after i sent my location they said it far away so i will give to someone else in your your location, again someone took out for delivery but they didn't call or message me they simply mentioned reschedule           11:32 AM, 10th Aug                     manikandarajan                    August 9 also no one called me.. i already paid for my order through online           11:33 AM, 10th Aug                   Hilah                   they will contact you 3 times on 3 differen days to deliver the order           11:33 AM, 10th Aug                     manikandarajan                    No one called me after august 7 they just reschedule it again and again           11:33 AM, 10th Aug                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           11:34 AM, 10th Aug                   Hilah                   Your order has been submitted to the concerned authority to deliver the order as quickly as possible. We will contact you if you have any new information.           11:34 AM, 10th Aug                   Hilah                   we will update you on  [email-masked]           11:34 AM, 10th Aug                     manikandarajan                    Thankyou soo much hilah           11:35 AM, 10th Aug                     manikandarajan                    [email-masked]           11:35 AM, 10th Aug                   Hilah                   you're most welcome           11:35 AM, 10th Aug                     manikandarajan                    Will you update me on this email           11:35 AM, 10th Aug                   Hilah                   ok we will           11:36 AM, 10th Aug                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:36 AM, 10th Aug                     manikandarajan                    Thankyou have a nice day☺️           11:36 AM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4713331