Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 07 Aug 2022 11:21:39 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6159218365 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  0580084342            03:07 PM, 07th Aug         
           Ziena                   Hi Dear Customer, I'm Zina, how can I help you today?           03:08 PM, 07th Aug                     hi                    Hi Zina           03:09 PM, 07th Aug                     hi                    I have an order with Center point           03:09 PM, 07th Aug                     hi                    and I am very upset with my Delivery Experince           03:09 PM, 07th Aug                     hi                    I requested the Courier 3 days back so come after 3 hours As I was in meeting when he approached me           03:10 PM, 07th Aug                     hi                    since then I am waiting for my order           03:10 PM, 07th Aug                   Ziena                   We kindly ask you to accept our apologies. Please note that your conversation will be transferred to our colleagues in the Saudia support team to get the required assistance.           03:10 PM, 07th Aug                     hi                    Yes please 
           03:10 PM, 07th Aug                     hi                    Should I wait here for representative?           03:11 PM, 07th Aug                   Hilah                   Hi Dear Customer. Thank you for contacting us. My name is Hilah. How may I help you today?           03:11 PM, 07th Aug                     hi                    Hi Hilah           03:13 PM, 07th Aug                     hi                    Hope you are doing well           03:13 PM, 07th Aug                     hi                    I have an order with Center point           03:13 PM, 07th Aug                   Hilah                   Please note that the order has been placed successfully and shippen on 4/8/2022, and it will arrive in 2-4 business days. If you do not receive your order within the specified time, please contact us again.           03:13 PM, 07th Aug                   Hilah                   You can also track order via LMG  (https://cutt.us/Fareye) through the tracking number (FP080422
 0002886).           03:13 PM, 07th Aug                   Hilah                   working days: Sunday - Thursday           03:14 PM, 07th Aug                     hi                    I want to           03:14 PM, 07th Aug                     hi                    change my location           03:14 PM, 07th Aug                     hi                    any one there?           03:15 PM, 07th Aug                   Hilah                   is the new location in the same city ?           03:16 PM, 07th Aug                     hi                    yes           03:16 PM, 07th Aug                     hi                    just different neighbourhood           03:16 PM, 07th Aug                   Hilah                   ok, please give me the new address           03:16 PM, 07th Aug                     hi                    Ar-Rayan, Riyadh , Saudia Arabia           03:17 PM, 07th Aug                   Hilah                   thank you for that           03:17 PM, 07th Aug              
      Hilah                   I will put a request to update your delivery address           03:17 PM, 07th Aug                   Hilah                   we will update you on  [email-masked]           03:17 PM, 07th Aug                     hi                    yes please           03:18 PM, 07th Aug                     hi                    Please request from my side to deliver it ASAP           03:18 PM, 07th Aug                     hi                    I need to travela           03:18 PM, 07th Aug                     hi                    and I order is Prepaid           03:18 PM, 07th Aug                   Hilah                   we will try to deliver the order as soon as possible           03:19 PM, 07th Aug                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:21 PM, 07th Aug                     hi                    Thanks for your time           03:21 PM, 07th Aug                
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