Subject: Ticket Assigned - Conversation with heba sheha
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 06 Aug 2022 08:53:17 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with heba sheha heba sheha                    Bot:  Hi again! Bot:  Please enter your name Customer:  when my order arrive? Bot:  Please enter your name Customer:  heba sheha Bot:  Hi Heba Sheha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158419722 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:47 PM, 06th Aug                   Hilah                   Hi Heba. Thank you for contacting us. My 
 name is Hilah. How may I help you today?           12:47 PM, 06th Aug                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           12:49 PM, 06th Aug                   Hilah                   Your order has been submitted to the concerned authority to deliver the order as quickly as possible. We will contact you if you have any new information.           12:49 PM, 06th Aug                   Hilah                   we will update you on:  [email-masked]           12:49 PM, 06th Aug                   Hilah                   Do you have any other inquiries that we can help with?           12:50 PM, 06th Aug                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:52 PM, 06th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4696883