Subject: New Reply Received - Conversation with ادهم الجبري
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 06 Aug 2022 06:47:17 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Conversation with ادهم الجبري  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I have already flashed the email to concerned team. They will ensure delivery at soonest.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="402" style="width:301.65pt">
<tbody>
<tr>
<td width="233" style="width:174.75pt;padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="233" style="width:174.75pt">
<tbody>
<tr>
<td style="padding:0in 0in 7.5pt 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
<tr>
<td style="padding:0in 0in 11.25pt 0in"></td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="10" style="width:7.5pt;padding:0in 0in 0in 0in"></td>
<td width="88" style="width:66.0pt;padding:0in 0in 0in 0in"></td>
<td width="23" style="width:17.25pt;padding:0in 0in 0in 0in"></td>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
<div class="MsoNormal">
<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in"></td>
<td width="0" style="width:.3pt;background:#482580;padding:0in 0in 0in 0in"></td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in"></td>
<td width="168" style="width:1.75in;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-margin-top-alt:2.25pt;margin-right:0in;margin-bottom:36.75pt;margin-left:0in">
<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lStQzxOm3bmOkQlJTY-07y7YNv9nJjsnSb8KMmttk2g" data-id="2043368474162" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:21.0pt">
<td width="233" style="width:174.75pt;padding:0in 0in 0in 0in;height:21.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="52" style="width:39.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://www.iso.org/home.html" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="78" height="30" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kYIF2Lv0XdsB2EVdaA_g4Bt5cTu2gHnQGpruryttcp8" data-id="2043368474163" alt="https://i.imgur.com/USrdqwS.png"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="6" style="width:4.5pt;padding:0in 0in 0in 0in"></td>
<td width="57" style="width:42.75pt;padding:0in 0in 0in 0in">
<div class="MsoNormal">
<a href="https://www.tapaonline.org/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="86" height="42" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uMeoO_ZFb1C-N4BVRj576QE6TnlKLSr5ZVIGsxLui6Q" data-id="2043368474164" alt="https://i.imgur.com/SQX5bLW.png"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="8" style="width:6.0pt;padding:0in 0in 0in 0in"></td>
<td width="80" style="width:60.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://sa.greatplacetowork.com/en/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="33" height="57" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MEs6O0Pp_p1ctvKfQRRTs6ZCB-ymnQ52mSBgUO6qke4" data-id="2043368474165" alt="https://i.imgur.com/J7JkZV1.png"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="8" style="width:6.0pt;padding:0in 0in 0in 0in"></td>
<td width="22" style="width:16.5pt;padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in;height:21.0pt"></td>
<td width="0" style="width:.3pt;background:#482580;padding:0in 0in 0in 0in;height:21.0pt">
</td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in;height:21.0pt"></td>
<td style="padding:0in 0in 0in 0in;height:21.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://www.facebook.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ev6I4SI_WMPGvUI5GoX8yIbJi2z9KVSlo44WCwC1Tvs" data-id="2043368474166" alt="fb"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://twitter.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GTKwwSpPJ9kDP9mWtuc5oNNie9GnGloterNjtQv_WqQ" data-id="2043368474167" alt="tw"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://www.instagram.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.upllqdLfn4QT-1EaKt3rTSHwBJW0eIzaunQ3U36ijvA" data-id="2043368474168" alt="ig"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://www.linkedin.com/company/smsaexpress/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1tbDE6cZa08_Em19A1RXE0KPpVEnn9hhXohm_Iitwnw" data-id="2043368474169" alt="in"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width="588" height="29" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODQ3NDE3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NkhfdkN_pbrh3ABU6qhiKlpX7Rh1GPAj0X5xxXUSDxM" data-id="2043368474170" alt="Please consider the environment before printing this email"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'></span></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Landmark Group [mailto:[email-masked]]
<br>
<b>Sent:</b> Saturday, August 6, 2022 9:37 AM<br>
<b>To:</b> Key Accounts - KSA<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4695474] - Conversation with <span lang="AR-SA" dir="RTL">
ادهم الجبري</span></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
<br>
Problem Statement: <strong><u><span style="font-family:-apple-system">The customer requested to self-collect by mistake</span></u></strong><br>
<br>
Order Date: 30/7/2022<br>
Order ID: 6158533376<br>
Tracking ID: 290323087081<br>
<br>
Assistance Required: Need urgent delivery</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Issue Description: The customer requested to self-collect by mistake, and the order is standard shipping, kindly arrange to deliver the order asap.<br>
<br>
Regards,<br>
The Support Team</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الجمعة, 5 أغسطس في
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>8:46
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">م </span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, nany alkhateeb
 &lt;[email-masked]&gt; </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
</span></span>
</div>
<div></div>
<div></div>
<div>
<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 500px;overflow:auto">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellpadding="0" style="background:#F4F8FA">
<tbody>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ادهم الجبري</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46">Bot:
</span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">أهلا مرة أخرى</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>!<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">ادهم الجبري</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ماذا تحتاج للمساعدة؟</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">تحديث طلبك</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى اختيار موقعك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">المملكة العربية السعودية</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال رقم الطلب للمتابعة</span><br>
<b>Customer: </b>6158533376<br>
<b>Bot: </b></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">حالة الطلب الخاص بك</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> :
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46"><br>
</span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">يما يلي مواعيد استلام طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الطلب المنزلي</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:
</span></strong><span style="color:#3F3F46">7 to 9 <span lang="AR-SA" dir="RTL">أيام</span></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46"><br>
</span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">يمكنك تتبع طلبك بسهولة
<strong>من حسابي </strong></span><span dir="LTR"></span><span dir="LTR"></span><strong><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>&gt;
<span lang="AR-SA" dir="RTL">تاريخ الطلبات</span></span></strong><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.
<span lang="AR-SA" dir="RTL">يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل تمكنت من حل الاستعلام الخاص بك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">لا</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت تريد التحدث إلى موظف الخدمة؟</span><br>
<b>Customer: </b>Yes</span></div>
<div></div>
<div></div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:37 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hissah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1026" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا ادهم شكرا لتواصلك معنا , معك حصه</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كيف يمكنني مساعدتك ؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:38 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hissah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1027" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل مازلت معنا ؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:40 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ادهم الجبري</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لدي طلب 6158533376 طلبت توصيله الى المنزل ولكن حدث خطا بينما اتصلو من شرمة التوصيل سمسا قامت طفلتي بالرد واختيار الرقم 1 ومعناه الاستلام من الفرع</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>..
<span lang="AR-SA" dir="RTL">انا ليس لدي من يذهب للاستلام من الفرع ارجو منكم التواصل مع شركة التوصيل ليقومو بارسال الطلب مع مندوب غدا لاقوم باستلامه</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>..
<span lang="AR-SA" dir="RTL">وصلتني اليوم رساله من من سمسا ان اذهب لاخذ الشحنه ولكن لن استطيع هل بإمكانكم اصلاح هذا الخطا؟؟</span></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:42 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ادهم الجبري</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">شاكره لكم خدمتكم</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:42 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hissah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:44 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hissah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1031" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> </span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:44 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ادهم الجبري</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">شكرا يعطيكي العافيه استاذه حصه</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:44 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hissah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1033" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>. </span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 PM, 05th Aug</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 100%">
<tbody>
<tr>
<td style="padding:0in 15.0pt 0in 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/626190439226485" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica","sans-serif";color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4695474:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4695474