Subject: Ticket Assigned - Conversation with meynardo lagman
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 05:41:49 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with meynardo lagman meynardo lagman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  meynardo lagman Bot:  Hi Meynardo Lagman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158151048 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0535589070            09:34 AM, 03rd Aug      
                meynardo lagman                    delay delivery           09:35 AM, 03rd Aug                   Hilah                   Hi Meynardo. Thank you for contacting us. My name is Hilah. How may I help you today?           09:36 AM, 03rd Aug                     meynardo lagman                    delivery last night 11:00pm. that was not appropriate           09:36 AM, 03rd Aug                     meynardo lagman                    my items still not coming. last night the courier contacted me at 11pm.that is not appropriate delivery time.           09:37 AM, 03rd Aug                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           09:37 AM, 03rd Aug                   Hilah                   allow me a moment to check that for you.           09:37 AM, 03rd Aug                     meynardo lagman                    ok thank you for your assistance, and hoping this matter will be solve immediately.           09:38 
 AM, 03rd Aug                   Hilah                   Thank you for allowing me the time to check. I appreciate your patience.           09:39 AM, 03rd Aug                   Hilah                   could you please give an Appropriate delivery times that works for you           09:39 AM, 03rd Aug                     meynardo lagman                    8am to 6pm.           09:40 AM, 03rd Aug                   Hilah                   thank you           09:40 AM, 03rd Aug                     meynardo lagman                    welcome. and thank you for your help and assistance.           09:40 AM, 03rd Aug                   Hilah                   I`m going to put a request for the shipping company to deliver the order within those times           09:40 AM, 03rd Aug                     meynardo lagman                    thank you.           09:41 AM, 03rd Aug                   Hilah                   we will update you on  [email-masked]           09:41 AM, 03rd Aug          
          Hilah                   any time           09:41 AM, 03rd Aug                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:41 AM, 03rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4684922