Subject: Note Added - [#4589210] Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Aug 2022 12:01:04 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4589210    Subject:  Product information   Requester: ..    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMDFABEE202967425B8E10E8B19B55DEC8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Aliat.</span></a>
<a id="OWAAMA070AE5904A14064AA294DE7A58AD9C9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Aliatmadinah</span></a>
<a id="OWAAMCED0E69AC7C34E999FAB1C7FD034A9B6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aliat Opsincharge</span></a>
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<div class="MsoNormal">Any update on below order?</div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, July 31, 2022 2:43 PM<br>
<b>To:</b> Aliat Opsincharge &lt;[email-masked]&gt;; Manager Aliat. &lt;[email-masked]&gt;; Centrepoint Aliatmadinah &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Kamaruddin Shaikh &lt;[email-masked]&gt;; Shahul Abdulrazack &lt;[email-masked]&gt;;
 Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4589210] - Product information</div>
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<div class="MsoNormal">Hi Riyaz</div>
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<div class="MsoNormal">Kindly response on below email. </div>
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<div class="MsoNormal">Did you handover complete order to OLM team for not?</div>
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<div class="MsoNormal">If yes, please share the POD. </div>
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<div class="MsoNormal">Order number: 6153646960</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Qazi Mohammed.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 31, 2022 12:13 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aliat Opsincharge &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Aliat. &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint Aliatmadinah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4589210] - Product information</div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Riyaz/Qazi,<br>
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Below mentioned order fulfilled from the store.<br>
Customer claiming that below mentioned item is missing in his order.<br>
Please share proof of handover to OLM.<br>
If not, please repack the item ASAP if item is available in store &amp; hand over to OLM team in next pick up.<br>
Or else process RTS.<br>
Order number: 6153646960</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Item - 164045108</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black"><img id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjAxNzY0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.etSww1kxItF7vOICTY3kAFK0nwk5jC1jQ9iZZBnB9F0"></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please update on this on priority. We have not received any update on this since last 25 days. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Apoorv</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 6 Jul at 4:19 PM
<span class="separator">, Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Riyaz,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Below mentioned order fulfilled from your store.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer claiming that below mentioned item is missing in his order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please share proof of handover to OLM.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">If not, please repack the item ASAP if item is available in store &amp; hand over to OLM team in next pick up.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Or else process RTS.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order number: 6153646960</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><img width="842" height="216" style="width:8.7708in;height:2.25in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NzE1MDk1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4S-46EBSMAX4Juh1zTRZkddD3OAijskjWVX3pi7WpSQ"></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 6, 2022 3:06 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4589210] - Product information</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number: 6153646960</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: FP0703220004652</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">FFS order, customer is reporting following item as missing - 164045108. As per OLM they received only 1 container and delivered the same. Kindly check and advise if this item was
 shipped out. If not and possible to ship out now, kindly ship it out now and arrange delivery for customer.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">If not possible, please cancel this item and assist to process refund for it.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Apoorv</span></div>
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