Subject: New Reply Received - Order no.6157322200
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jul 2022 09:15:27 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Order no.6157322200  Ticket comment <div dir="auto">Sure, here it is. Order no.6157322200 And price is 77 riyals</div>
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<div>On Sun, 31 Jul 2022 at 9:12 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Iqra,</span></div>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you for reaching out to us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We request you to please specify your order number and for which item you have received the wrong item along with its price so we can further assist you.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We would also request you to provide us with some snapshots of the wrong item you received.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> The Support Team</span></div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043366017872'>IMG_0178.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043366017873'>IMG_0179.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4671556