Subject: Note Added - [#4642446] late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 06:55:17 +0000

Hi ,    Zainul Hasan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4642446    Subject:  late delivery   Requester: ندى    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears, </div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, July 25, 2022 1:51 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Bm olmriyadh &lt;[email-masked]&gt;; Zainul Hasan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4642446] - late delivery</div>
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<div class="MsoNormal">Hi <a id="OWAAMB7BC7BF7B5E447649A381391EF86FB52" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>
<a id="OWAAM60A9F1DC4DE04375AA70CAA54FD2E719" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul Hasan</span></a>,</div>
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<div class="MsoNormal">Reminder for below delivery. Customer complaining on Social Media.</div>
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<div class="MsoNormal">Order: 6156237992</div>
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<div class="MsoNormal">Tracking: FP0718221000438</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NDU0ODg3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uOalse5QRw8WNJJk9Gs75BoNT6Mqei7LkzPshO72bHw" data-id="2043364548872" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, July 21, 2022 9:26 PM<br>
<b>To:</b> Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4642446] - late delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date :Jul 17, 2022<br>
Order ID:6156237992<br>
Tracking ID:FP0718221000438<br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 7/18/22 but still not delivered to customer.<br>
Please deliver the order on priority.<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 21 Jul at 9:18 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا ندى،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4642446:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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