Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jul 2022 11:41:14 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Helo,  when can i received my refund voucher?. Because early this week we are leaving riyad and will reside (heading to province) at qassim for good. Can you send my voucher refund today please. I wan’t to purchased other items so that i can received the items this week. 

Sent from Yahoo Mail for iPhone

On Sunday, July 24, 2022, 9:56 PM, Splash Fashions <[email-masked]> wrote:

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We’ve received your return request.

Hi Joyce Cabanban, thank you for getting in touch with us. Here’s how your return 1002912610 for order 6157095055 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  High Rise Skinny Fit Denim Jeans  |
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| Color: Blue |
|  Size: 26  |
| Quantity: 1 |

  |  SAR 42  |

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|  SPLASH  |
|  Solid Mandarin Neck Polo T-shirt with Short Sleeves and Button Closure  |
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| Color: White |
|  Size: M  |
| Quantity: 1 |

  |  SAR 50  |

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|  SPLASH  |
|  Sustainable Solid Polo T-shirt with Mandarin Collar and Short Sleeves  |
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| Color: Cream |
|  Size: M  |
| Quantity: 1 |

  |  SAR 41  |

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|  Total | SAR 133  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4656906