Subject: New Reply Received - Bank Details Required - 6146761535
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 21:46:56 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Bank Details Required - 6146761535  Ticket comment <div style="direction: rtl">السلام عليكم </div>
<div style="direction: rtl">متى سيم استرجاع المبلغ ؟</div>
<div style="direction: rtl">تجاوزت الـ ٣٠ يوم عمل !</div>
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<div>On 23 Jul 2022, at 10:41 PM, Lulu AlSaeed &lt;[email-masked]&gt; wrote:<br>
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<div style="text-align: left; direction: rtl"><span style="font-size: 19px">The same email was sent to me twice !</span></div>
<div style="text-align: left; direction: rtl"><span style="font-size: 19px"> and I have not been contacted and have not received a refund yet !! </span></div>
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<blockquote>On 23 Jul 2022, at 9:44 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Lulu,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused and the unexpected delay, we are still following up with finance regarding the bank transfer as it is still in progress.<br>
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We are truly sorry for the unexpected delay regarding the refund, we will be in touch with you within 24  - 72 hours as we get a proper update from the concern team.<br>
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We are looking forward to hear from you soon. Thank you for your help!<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4552467