Subject: Note Added - [#5034792] Product inquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Nov 2022 05:53:37 +0000

Hi ,    Ashmita Lalchandani added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5034792    Subject:  Product inquiry   Requester: sara-jehaem    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Salman,<br>
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Please raise an REL jira ticket for this issue.</div>
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<div class="MsoNormal"><b><img width="131" height="63" style="width:1.368in;height:.6597in" id="Picture_x0020_61" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDIwMDg5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.AGFFvdTLQrZmf7Ab3nALnJOkKKS8HfXFzpAIXtOUyww" data-id="2044004200898" alt="Logo

Description automatically generated"></b></div>
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<div class="MsoNormal"><b> Ashmita Lalchandani</b></div>
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<div class="MsoNormal">Team Leader – Content Management</div>
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<div class="MsoNormal">  +971565865821<br>
  Landmark Group HQ, Marina, Dubai, UAE.</div>
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<div class="MsoNormal">  <a href="http://www.landmark.digital/" rel="noreferrer"><span style="color:#0563C1">www.landmark.digital</span></a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, November 5, 2022 2:29 PM<br>
<b>To:</b> Salman Ali &lt;[email-masked]&gt;; Rahul Lakhani &lt;[email-masked]&gt;; Shilank Chauhan &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;; Sasanka Rodrigo &lt;[email-masked]&gt;; Glennes
 Jacob &lt;[email-masked]&gt;; Ashmita Lalchandani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Shashank Sinha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5034792] - Product inquiry</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly assist here !</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Safa.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 31 Oct at 5:32 PM
<span class="separator">, Salman Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAM94F5B0FBB3D844E9A0DB71487C71DD48" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ashmita</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please help on this issue.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>If this is the same size chart issue, then there are more styli products without size charts on CP website.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://www.centrepointstores.com/ae/en/Women/Clothing/Clothing/Tops/Hoodies-and-Sweatshirts/STYLI-Styli-Regular-Length-Drop-Shoulder-Regular-Fit-Hoodie/p/165026498" rel="noreferrer">https://www.centrepointstores.com/ae/en/Women/Clothing/Clothing/Tops/Hoodies-and-Sweatshirts/STYLI-Styli-Regular-Length-Drop-Shoulder-Regular-Fit-Hoodie/p/165026498</a></span></div>
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<b><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black'>Thanks,</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black'>Salman Khurshid</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#404040'>M:- +971563753208</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Rahul Lakhani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, 31 October 2022 4:40 PM<br>
<b>To:</b> Shilank Chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sasanka Rodrigo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salman Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Glennes Jacob &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shashank Sinha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5034792] - Product inquiry </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Salman Ali</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Glennes Jacob</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please help here.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Rahul</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Shilank Chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 26 October 2022 15:44<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sasanka Rodrigo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rahul Lakhani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shashank Sinha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5034792] - Product inquiry </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rahul Lakhani</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This is Styli kindly help here with the measurement in CM.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Shilank</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 26 October 2022 3:40 PM<br>
<b>To:</b> Shilank Chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sasanka Rodrigo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shashank Sinha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5034792] - Product inquiry </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please find below product link</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://www.centrepointstores.com/ae/en/Women/Clothing/Clothing/Tops/Hoodies-and-Sweatshirts/STYLI-Styli-Regular-Length-Drop-Shoulder-Regular-Fit-Hoodie/p/165026498" rel="noreferrer">https://www.centrepointstores.com/ae/en/Women/Clothing/Clothing/Tops/Hoodies-and-Sweatshirts/STYLI-Styli-Regular-Length-Drop-Shoulder-Regular-Fit-Hoodie/p/165026498</a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Sanket Sable</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Omni Channel Manager, Centrepoint </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Mob. +971-521455465</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Shilank Chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 26, 2022 3:02 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sasanka Rodrigo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shashank Sinha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5034792] - Product inquiry </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanket Sable</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Link Below is blocked. Can you share a screenshot of the same, so that we can identify the Brand and product.</span></div>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sasanka Rodrigo</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please help with the size information accordingly if the link is working at your end.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Shilank</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 26 October 2022 2:54 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shilank Chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5034792] - Product inquiry </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>+<a id="OWAAM66173AD9CDF74B9FAA730799D6F69FE9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shilank
 Chauhan</span></a> can you get the below information.</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 26, 2022 12:35 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5034792] - Product inquiry </span>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Dear Sanket,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt">Waiting your advice!</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Problem Statement: Product Inquiry<br>
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Item ID: 165026498<br>
Territory: KSA<br>
Item Link: <a href="https://bit.ly/3Tn9xkf" rel="noreferrer">https://bit.ly/3Tn9xkf</a><br>
The customer contacted us asking for the measurements in centimeters for sizes (small &amp; Medium)<br>
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Kindly check and revert.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Safa.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'><br>
</span><span style='font-size:1.0pt;font-family:"Times New Roman",serif;color:white'>5034792:1125156</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>
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