Subject: Note Added - [#5085314] Update phone number
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 07:24:41 +0000

Hi ,    Bm Olmmakkah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5085314    Subject:  Update phone number   Requester: Asma abdullah albarakati    Note Content:   <div class="WordSection1">
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<span style="font-size:10.5pt;font-family:-apple-system">FP1031220010459-Delivered.</span><span style='font-family:"Cambria",serif'></span>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Cambria",serif'>   Makkah OLM</span></i></b></div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> 01-Nov-2022 10:40 PM<br>
<b>To:</b> Bm Olmmakkah &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5085314] - Update phone number</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Update phone number</span></div>
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Order ID: 6177854744<br>
Tracking ID: FP1031220010459</span></div>
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<strong><u><span style="font-family:-apple-system">Kindly update the number and arrange delivery asap.</span></u></strong><b><u><br>
</u><strong><span style="font-family:-apple-system">Customer contact number: 0580014823</span></strong></b></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 1 Nov at 11:33 PM
<span class="separator">, Asma abdullah albarakati &lt;[email-masked]&gt; wrote: </span>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">اسماء البركاتي</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to MaxFashion.<br>
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</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span lang="AR-SA" dir="RTL" style="color:#3F3F46">مرحبًا بك في ماكس فاشون</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">من فضلك ادخل اسمك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">اسماء البركاتي</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟</span><br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">حالة الطلب</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">الرجاء إدخال رقم طلبك للمتابعة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
<b>Customer: </b>6177854744<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">طلبك في الطريق </span></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128666;</span><span style="color:#3F3F46">
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<span lang="AR-SA" dir="RTL">تتّبع طلبك هنا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:
<a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FP1031220010459" rel="noreferrer">
https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FP1031220010459</a><br>
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<span lang="AR-SA" dir="RTL">يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا</span><br>
<i>[Customer Feedback: <span lang="AR-SA" dir="RTL">لست راضيًا أو غير راضٍ</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>]</i><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟
</span></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">نعم </span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال عنوان البريد الإلكتروني</span><br>
<b>Customer: </b>[email-masked]<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال رقم الجوال المسجل</span><br>
<b>Customer: </b>580014823</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا أسماء ,شكراً لتواصلك معنا. معك هيلة</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">كيف يمكنني مساعدتك؟</span></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لدي طلبية ولكن رقم الهاتف المحمول خاطئ كيف اقدر اغير الرقم</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل يمكنك تزويدي بالرقم الصحيح</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">اسماء البركاتي</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكراً لك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سأقوم برفع طلب لشركة الشحن لتحديث رقم التواصل الخاص بك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سنوافيك بالمستجدات على البريد الإلكتروني</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">[email-masked]</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:32 PM, 01st Nov</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">اسماء البركاتي</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">تمام</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:32 PM, 01st Nov</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:33 PM, 01st Nov</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5085314:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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