Subject: Ticket Assigned - Late C&C
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 15:32:45 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late C&C samir                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  samir Bot:  Hi samir, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6173644204 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564648436            07:27 PM, 14th Oct                   Hilah                   Hi Samir. Thank you for contacting us. My name is Hilah. How may I help you today?           07:27 PM, 14th Oct                     samir                    Hi my order is in processing           07:28 PM, 14th Oct                     samir                    Still 5 day           07:28 PM, 14th Oct                   Hilah                   Please allow me a moment to check this for you.           07:29 PM, 14th Oct                   Hilah                   Thank you for allowing me the time to check. I appreciate your patience.           07:30 PM, 14th Oct                   Hilah                   Please accept our apologies for the inconvenience caused and for the delay.           07:30 PM, 14th Oct                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           07:30 PM, 14th Oct                     samir                    Ok           07:31 PM, 14th Oct                   Hilah                   Do you have any other inquiries that we can help with?           07:31 PM, 14th Oct                     samir                    No just this           07:31 PM, 14th Oct                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:32 PM, 14th Oct                     samir                    When will i get an update to this           07:32 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5003538