Subject: Note Added - [#4987942] POD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 06:25:56 +0000

Hi ,    Ghadeer added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4987942    Subject:  POD   Requester: خلود سعد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Delivered.</div>
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<span style="FONT-SIZE: 10pt">Ghadeer F. Siraj</span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 10pt">غدير سراج</span> </h1>
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<span style="FONT-SIZE: 8pt"></span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt">محلل عمليات التجارة الالكترونية</span> </h6>
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<span style="FONT-SIZE: 8pt">M. <font color="#153c3f">  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt; COLOR: #00c8e1">T. <font color="#153c3f">+966112897834</font>
</span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt; COLOR: #00c8e1">E. <font color="#153c3f">29242</font>
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<span style="FONT-SIZE: 8pt">E. <font color="#153c3f">[email-masked]</font></span> 
<span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt">W.</span> <a class="txt-light" style="FONT-SIZE: 8pt; TEXT-DECORATION: none; COLOR: #00c8e1; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="https://splonline.com.sa/" target="_blank" rel="noreferrer">
<font color="#153c3f">SPLonline.com.sa</font></a> </h6>
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2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</div>
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<font color="gray">Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, October 12, 2022 7:36 PM<br>
<b>To:</b> Ghadeer F. Siraj &lt;[email-masked]&gt;; SPL | CARE &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Sami S. AlQarni &lt;[email-masked]&gt;; Hassan M. AlAsiri &lt;[email-masked]&gt;<br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4987942] - POD</div>
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<strong><span style='font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:black'> : This email is not from Saudi Post | SPL. Do not click
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Problem Statement: Proof of Delivery</span></div>
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Order ID: 6172634493<br>
AWB: CRDSAL0594404522</span></div>
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Assistance Required: Need Proof of Delivery</span></div>
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Issue Description: The customer is saying he did not receive the order. <strong><u><span style='font-family:"Segoe UI",sans-serif'>Kindly share POD. So we can share it with the customer.</span></u></strong>
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Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 12 Oct at 2:54 PM
<span class="separator">, Ghadeer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>OTP delivered.</span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير سراج</span><span lang="AR-SA" dir="RTL" style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل عمليات التجارة الالكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>29242</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
<a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
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<span style='font-family:"Tahoma",sans-serif;color:gray'>Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.</span><span style='font-family:"Tahoma",sans-serif'> </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, October 11, 2022 11:03 PM<br>
<b>To:</b> SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rashed S. AlMusharraf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4987942] - POD</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:black'> : This email is not
 from Saudi Post | SPL. Do not click links or open attachments unless you know the sender and its content is safe.</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement: Proof of Delivery</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID: 6172634493</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>AWB: CRDSAL0594404522</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Assistance Required: Need Proof of Delivery</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for your help!</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,<br>
Hilah Alolayan</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4987942:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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