Subject: Note Added - [#4837164] Late Collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 06:14:27 +0000

Hi ,    Zainul Hasan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4837164    Subject:  Late Collection   Requester: منى الشمري    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Collected. </div>
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<div>From: Akash Datla &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, October 4, 2022 11:42 AM<br>
<b>To:</b> Zainul Hasan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Bm olmriyadh &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4837164] - Late Collection</div>
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<div class="MsoNormal">Dear Zain,</div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 4, 2022 11:13 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4837164] - Late Collection</div>
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<div class="MsoNormal">Hi <a id="OWAAM691F6FC46C1F444A80E9740CC8DCB2BF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>
<a id="OWAAM9F131595068F4E2ABAD6E0EE138238DB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akash Datla</span></a>,</div>
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<div class="MsoNormal">Please assist with the below collection.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 28, 2022 3:40 PM<br>
<b>To:</b> Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4837164] - Late Collection</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-family:-apple-system">Update us on the Below Please</span></strong><br>
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Problem Statement: Late collection<br>
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Order ID: 6163073955<br>
Tracking ID: RP0920220003606<br>
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Assistance Required: Need urgent collection</span></div>
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Issue Description: Customer raised a return request . But the items still not collected.</span></div>
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Please collect the items on priority.<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 9 Sep at 5:35 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">kindly update<br>
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Problem Statement: Late collection<br>
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Order ID: 6163073955<br>
Tracking ID: RP0906220005570<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request . But the items still not collected.<br>
Please collect the items on priority.<br>
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Regards,<br>
Samer</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 6 Sep at 9:52 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
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Order ID: 6163073955<br>
Tracking ID: RP0906220005570<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request . But the items still not collected.<br>
Please collect the items on priority.<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 6 Sep at 6:51 PM
<span class="separator">, منى الشمري &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<b><span style="color:#3F3F46">Bot:
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<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>السلام عليكم طلبت طلبيه وسويت استرجاع للطلب والي الان محد تواصل معي بخصوص الاسترجاع<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>عملية الإرجاع<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.</span></div>
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طلب إرجاع المنتج أونلاين من حسابك.<br>
أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a></span></div>
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لمزيد من التفاصيل يرجى قراءة عملية الإرجاع في مركز المساعدة.</span></div>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا عميلنا العزيز ,شكراً لتواصلك معنا. معك هيلة<br>
كيف يمكنني مساعدتك؟</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">السلام عليكم طلبت طلبيه وسويت استرجاع للطلب والي الان محد تواصل معي بخصوص الاسترجاع ا</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وصار لها شهر تقريبا</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:46 PM, 06th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكراً لك لتزويدي برقم الطلب، لحظات من فضلك لأتفقد الأمر</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:47 PM, 06th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:49 PM, 06th Sep</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سأقوم برفع طلب لشركة الشحن لسرعة استلام المنتج</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:49 PM, 06th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">السلام عليكم طلبت طلبيه وسويت استرجاع للطلب والي الان محد تواصل معي بخصوص الاسترجاع</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تمام</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 06th Sep</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:51 PM, 06th Sep</span></div>
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