Subject: Note Added - [#4822377] Store information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 10:18:09 +0000

Hi ,    Nesreen Saeed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4822377    Subject:  Store information   Requester: Rana    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear <a id="OWAAMC6ECC2ECA91546B5BE228402B42FACBC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
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<div class="MsoNormal">I contacted the customer and  for the delay I apologized to him and she is happy now So please close this ticket.</div>
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<div class="MsoNormal"><b>Regards</b></div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Nasreen Saeed</span></b></div>
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<div class="MsoNormal"><span style="color:black">Centrepoint - KSA</span></div>
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<b>Mobile</b>: +966 548779000</div>
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<b>Ext</b>: 3169<br>
<b>Email </b>: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> 2 October, 2022 12:03 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Redseamall Cp &lt;[email-masked]&gt;; Nesreen Saeed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Samudaya Fernando Hewage &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4822377] - Store information</div>
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<div class="MsoNormal">Hi <a id="OWAAM358CC3B490F142318FD25D07FAFE353F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nesreen</span></a>,</div>
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<div class="MsoNormal">Reminder for the below.</div>
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<div class="MsoNormal">Customer Information: Rana Shames - 0555597466</div>
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<div class="MsoNormal">Store: Redsea Mall - Jeddah</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI5ODI5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mZBLgygTbUve4dpdntSJIIFeQjrlGl5jTNaWCcw4s-I" data-id="2044001298299" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Sunday, September 18, 2022 1:51 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Redseamall Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nesreen Saeed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4822377] - Store information</div>
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<div class="MsoNormal">Hi <a id="OWAAMCA3E655E6405492F8A8E0DE7A3047785" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nesreen</span></a>,</div>
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<div class="MsoNormal">Assist for below customer complaint from store.</div>
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<div class="MsoNormal">The cashier disregarded the customer while she was in line to pay and he cut the line for her and started a new line making the customer wait for a little longer.</div>
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<div class="MsoNormal">Customer Information: Rana Shames - 0555597466</div>
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<div class="MsoNormal">Store: Redsea Mall - Jeddah .</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI5ODI5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mZBLgygTbUve4dpdntSJIIFeQjrlGl5jTNaWCcw4s-I" data-id="2044001298299" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, September 17, 2022 4:24 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Redseamall Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4822377] - Store information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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Issue Description: This customer is reporting a Misbehavior of the cashier.</span></div>
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The cashier disregarded the customer while she was in line to pay and he cut the line for her and started a new line making the customer wait for a little longer.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Customer Information: Rana Shames - 0555597466</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Store: Redsea Mall - Jeddah .<br>
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Kindly find the receipt attached and do the needful.<br>
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Thank you for your help! <br>
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Regards, <br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 9 Sep at 3:42 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi team, <br>
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Issue Description: This customer is reporting a Misbehavior of the cashier.<br>
The cashier disregard the customer while she was in line to pay and he cut the line for her and started a new line making the customer wait a little longer.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer Information: Rana Shames - 0555597466</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store: Redsea Mall - Jeddah .<br>
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Kindly find the receipt attached and do the needful.<br>
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Thank you for your help! <br>
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Regards, <br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 4 Sep at 1:16 AM
<span class="separator">, Rana &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">حابه اتقدم بالشكوى على موظف تقريبا شكله هندي الجنسية في فرع رد سي مول كان متواجد امس في فترة الظهيرة يوم السبت ٣ سبتمبر تعامله كان جدا سيء عند الكاشير كان في ناس امامي رايحين للكاشير
 وكنت خلفهم سمحلهم بالمرور وقفل عليا الصف وفتح صف جديد وظل واقف امامي الي ان يمتلئ الصف و بعدين مشي من امامي ارجو النظر في امره لانه تعامل غير اخلاقي وغير عادي وشكرا</span></div>
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