Subject: Note Added - [#4871464] مشكلة في عربة الاطفال
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 09:56:00 +0000

Hi ,    Vinod Sharma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4871464    Subject:  مشكلة في عربة الاطفال   Requester: majeed-ab    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Ankur,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Who will deliver to customer?</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Vinod</div>
<div></div>
<div></div>
<div class="MsoNormal">+966 -564851785</div>
<div></div>
<div></div>
<div class="MsoNormal">IP-4651</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 22, 2022 5:37 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Vinod Sharma &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Salik Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4871464] - <span lang="AR-SA" dir="RTL">مشكلة في عربة الاطفال</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAM2AF59B8430D14FEA9D6C178426619797" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE">Team – please ask WH team to replace this with new piece.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span lang="en-AE">Remarks : Manufacturing defect</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE">Regards,<br>
Ankur</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, 14 September 2022 7:31 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4871464] - <span lang="AR-SA" dir="RTL">مشكلة في عربة الاطفال</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div>
<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="en-AE" style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi  Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>With reference to Order number  - 6161985258</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>AWB number - 616198525822999991</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>​Item ID: 162393804 - - Mimi Lu Ace Baby Buggy</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>The Customer is complaining that he has a problem with the front tires of the item that does not automatically turn right or left and hangs a lot.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>Please find the below attached files of the damaged product.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>The product has warranty for 1yr. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly check and do the needful.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>Tejaswini</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span lang="en-AE" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4871464:1125156</span><span lang="en-AE" style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>