Subject: New Reply Received - Late C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 08:21:59 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Late C&C  Ticket comment <div dir="auto">Hi Team,</div>
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Its so easy for you to cancel the item and refund but I ordered it for my son's birthday. What should I do about it? Who will compensate me for that?</div>
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Zohaib</div>
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<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, September 23, 2022 11:19:29 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4896189] - Late C&amp;C
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us.</div>
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<div>We sincerely apologize for any inconvenience caused to you, we have checked and as we can see the item appears to be lost in transit.</div>
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<div>We have as a token of apology refunded you for this item at this time and will try our best to ensure such an instance does not repeat in future.</div>
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<div>The refund amount is for SAR , done to the card ending in  on , you must have received an email notification for the same.</div>
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<div>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.</div>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4896189