Subject: New Reply Received - ارجاع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Sep 2022 14:37:01 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  ارجاع   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/Y71T5adFiQiiCzgXxrBrxA~~/AALN9wA~/RgRlCwOHPVcDc3BjQgpjIQfQKWP_VYm4Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
<div>Dear Team, </div>

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<div>The order was attempted yesterday, but there was no answer. </div>

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<div>Best regards, </div>

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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: [email-masked]<br>
<strong>Sent: </strong>20/9/2022 4:48 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; EMP613 Zaid Damra ([email-masked])<br>
<strong>Subject: </strong>RE: [#4864217] - ارجاع<br>
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<div class="MsoNormal">Dear Team,</div>

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<div class="MsoNormal">Do we have an update ?</div>

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<div class="MsoNormal">Regards,</div>

<div class="MsoNormal">Mohamed Nagy</div>

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<b>From:</b> Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, September 17, 2022 4:38 PM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#4864217] - <span dir="RTL" lang="AR-SA">ارجاع</span>
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<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team,</span></div>

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<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Well noted. We will proceed with the needed action.</span></div>

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<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Best regards, </span></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Zaid Damra</span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://www.shipa.com/" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;text-decoration:none"><img id="_x0000_i1030" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" style="width:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://www.shipa.com" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span> </strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>17/9/2022 4:32 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#4864217] - </span><span dir="RTL" lang="AR-SA" style="font-size:10pt">ارجاع</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:'-apple-system'">urgent reminder</span></strong></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">order ID: 6159530058</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007982800</span></div>
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<span style="font-size:10.5pt;font-family:'-apple-system'">The above shipment has not been collected from the customer yet.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Phone Number: 0553420483</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly arrange collection of this shipment on priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Samer</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Tue, 13 Sep at 10:26 AM <span class="separator">, Arwa Alhajaj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="mailto:[email-masked]" rel="noreferrer">@ShipaDelivery Support</a> FYKA.</span></span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards,</span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">On Mon, Sep 12, 2022 at 11:32 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Sirs,</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007982800</span></span></div>
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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">The above shipment has not been collected from the customer yet. Please see the updated Address &amp; Phone number of the customer below:</span></span>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">New Address:</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">/</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">New Phone Number:</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">0553420483</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly arrange collection of this shipment on priority</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">LSM Automation Bot</span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">  </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">-- </span></span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Arwa Alhajaj</span></span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10pt;font-family:'-apple-system';color:#061fdd">Account Management</span></span></div>
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<div class="MsoNormal"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="font-size:13.5pt;font-family:'times new roman' , serif;text-decoration:none"><img id="_x0000_i1029" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" style="width:2.0833in" width="200"></span></a></div>
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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></span><br>
<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></span>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">4864217:1125156</span>
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