Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Sep 2022 18:46:47 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">PLEASE CANCEL MY ORDER,  IMMEDIATELY!!! <div dir="auto"><br></div>
<div dir="auto">I live on a well know university campus in Riyadh. But it seems like you delivery company can not read a map, or follow directions. 5 different drivers try to deliver my package, and none of then can find on of the biggest universities in Riyadh, Princess Nora University. This is ridiculous!!! How easy is it to find an Adres by following Google map?? </div>
<div dir="auto"><br></div>
<div dir="auto">I will never buy anything from Max again. Why do you have an online store, if you can not deliver a stupid package. You can useless. </div>
<div dir="auto"><br></div>
<div dir="auto">PLEASE CANCEL MY ORDER AND REFUND ME IMMEDIATELY!! <br><br><div dir="auto">NOLENE BESAANS </div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 12 Sept 2022, 15:41 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Nolene,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div><br></div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4860373