Subject: Note Added - [#4829401] late ddw
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Sep 2022 12:05:48 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4829401    Subject:  late ddw   Requester: احمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below order customer location in Tabuk, 1100 Km away from RYD. We cannot full fill the order.</div>
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<div class="MsoNormal">So kindly check with customer and cancelled the order.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, September 6, 2022 9:25 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4829401] - late ddw</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement - Late Delivery WWD<br>
Order ID -  6163988625<br>
Item ID -  162903827<br>
Tracking ID: N/A<br>
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Assistance Required - Need urgent delivery<br>
Order placed on : 26/8/2022<br>
Was expected to be delivered on: 31/8/2022</span></div>
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Assistance Required: Need Urgent Delivery</span></div>
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Issue Description: The order was placed on 26/8/2022  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 5 Sep at 1:43 PM
<span class="separator">, احمد &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;color:#6F7071">احمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46"><img id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span><span style="color:#3F3F46"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">أهلا مرة أخرى!<br>
<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>احمد<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>تحديث طلبك<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b>يرجى إدخال رقم الطلب للمتابعة<br>
<b>Customer: </b>6163988625<br>
<b>Bot: </b></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">حالة الطلب الخاص بك :
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يما يلي مواعيد استلام طلبك:</span>
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<strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'>الطلب المنزلي:
</span></strong><span style="color:#3F3F46">7 to 9 أيام</span>
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يمكنك تتبع طلبك بسهولة <strong><span style='font-family:"Calibri",sans-serif'>من حسابي &gt; تاريخ الطلبات</span></strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</span>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
<b>Customer: </b>Yes</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_89b29a68663943c2d7440cdb93193bab929435a7a340d3e41962fa7a248a3976/img_lcjspvtl01_830d8f836adc3ac4092dc457490a8d4887d7cc3800d6cc55501256538b688750.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحباُ احمد شكراً على تواصلك معنا, معك موضي كيف يمكننى أن أساعدك؟</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">موعد وصول الشحن بتاريخ ٣١ . ٨. ٢٠٢٢ والى الان لم تصل</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">فما السبب</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
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نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_89b29a68663943c2d7440cdb93193bab929435a7a340d3e41962fa7a248a3976/img_lcjspvtl01_830d8f836adc3ac4092dc457490a8d4887d7cc3800d6cc55501256538b688750.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك اي استفسارات اخرى؟</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_89b29a68663943c2d7440cdb93193bab929435a7a340d3e41962fa7a248a3976/img_lcjspvtl01_830d8f836adc3ac4092dc457490a8d4887d7cc3800d6cc55501256538b688750.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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