Subject: New Reply Received - Late delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Sep 2022 06:47:16 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Late delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/am11Wr5mHXqZrWWgMypsEw~~/AALN9wA~/RgRk9X1wPVcDc3BjQgpi6_BJFGPWPvePUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Well noted. We will proceed with the needed action.<br>
<br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/9/2022 6:39 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#4807150] - Late delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Dear Sirs,</div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly arrange delivery of this shipment on a priority</div>

<div dir="ltr"> </div>

<div dir="ltr">order Id 6162944318<br>
<br>
AWB: SD007785448<br>
<br>
The above shipment has not been delivered to the recipient yet. <br>
<br>
Kindly arrange delivery of this shipment on a priority<br>
<br>
Regards,</div>

<div dir="ltr">Samer</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 3 Sep at 11:05 AM <span class="separator">, Arwa Alhajaj &lt;[email-masked]&gt; wrote: </span>

<div dir="ltr">
<span class="separator"><a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-13" rel="noreferrer">@ShipaDelivery Support</a> FYKA.</span>

<div> </div>
<span class="separator"> </span>

<div><span class="separator">Best Regards,</span></div>
<span class="separator"> </span>

<div> </div>
<span class="separator"> </span>
</div>
<span class="separator"> </span>

<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"> </div>
</div>
<span class="separator"> </span>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<div><span class="separator">On Fri, Sep 2, 2022 at 4:03 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

<blockquote class="gmail_quote">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div><span class="separator">Hi Team,</span></div>

<div><span class="separator">Problem Statement: Proof of Delivery</span></div>

<div><span class="separator">Order ID: 6162944318</span></div>

<div><span class="separator">AWB: SD007785448</span></div>

<div><span class="separator">Assistance Required: Need Proof of Delivery</span></div>

<div><span class="separator">Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span></div>

<div><span class="separator">Thank you for your help!</span></div>

<div><span class="separator">Regards,<br>
Hilah Alolayan</span></div>
</div>
</blockquote>

<div> </div>
<span class="separator">-- </span>

<div class="gmail_signature" dir="ltr">
<div dir="ltr">
<span class="separator">Arwa Alhajaj</span>

<div><span class="separator"><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></span></div>
<span class="separator"> </span>

<div><span class="separator"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a></span></div>
<span class="separator"> </span>

<div><span class="separator"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></div>
<span class="separator"> </span>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/6vKPSbYr853S7A99LlVJFg~~/AALN9wA~/RgRk9X1wPlcDc3BjQgpi6_BJFGPWPvePUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4807150