Subject: Note Added - [#4800408] Assembly Required WWD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Sep 2022 07:42:30 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4800408    Subject:  Assembly Required WWD   Requester: Khlood Alanize    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMFAE20D0684DF4EAFA76EE00026563FEC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status not belong to Jeddah region kindly check with Riyadh region
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<div class="MsoNormal">Sarfaraz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, September 3, 2022 8:09 AM<br>
<b>To:</b> Bsj Nf &lt;[email-masked]&gt;; Harun Rashid &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4800408] - Assembly Required WWD</div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement:  WWD Assembly Required<br>
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Order Date: 27/8/2022<br>
Order ID: 6164183450<br>
Tracking ID: 19337576164183450<br>
Item ID: 158119983<br>
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Assistance Required: WWD Assembly Required <br>
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Issue Description: The customer emailed us informing us that he/she received the item on 31/8/2022 but the item which they received is not installed, customer also told us that two of delivery agent had contacted her and told her that they would install the
 item for a price, although the installment for the item is free.<br>
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As per the customer, the phone number for the two agent are: 011 279 3000 &amp; 966597826838<br>
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Note: The Customer also informed us that the delivery agent had dropped of the item without installing it. Please check and help the cx and do the needful.<br>
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Customer's contact number: +966549933179<br>
Customer's name: </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>خلود</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>العنزي</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
Customer's id: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Kindly, look into the matter and do the needful. <br>
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Regards,<br>
The Support Team</span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4800408:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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