Subject: New Reply Received - POD
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 14:06:52 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  POD  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/sicF_eWcs7UCIZIjivWjVA~~/AALN9wA~/RgRk80F3PVcDc3BjQgpjBPcNEmMkvw_JUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
Well noted. We will proceed with the needed action.<br>
<br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/9/2022 3:57 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#4795911] - POD<br>
 
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">Hi Team,<br>
<br>
<br>
<br>
Order Date : Aug 25, 2022 <br>
Order ID:  6163793652<br>
Tracking ID:  SD007822028 </div>

<div dir="ltr"> </div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly return the shipment to our side ASAP as customer is asking for refund</div>

<div dir="ltr"> </div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Samer</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 31 Aug at 10:56 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
<br>
Order Date : Aug 25, 2022 <br>
Order ID:  6163793652<br>
Tracking ID:  SD007822028<br>
Actual Delivery Date : 8/26/22 7:18 PM<br>
<br>
Assistance Required: Need Urgent POD</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Issue Description: The order was shipped from our side on  8/25/22 6:37 AM  and as per shipa website the order delivered to customer on 8/26/22 7:18 PM<br>
<br>
But customer claiming that she has not received the order,Kindly check and share with us the POD and customer ID.<br>
<br>
Regards</span></div>

<div dir="ltr"><span class="separator">Badri,</span></div>
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<span class="separator"> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/-3b1ZZzWeLYXirHDN4JFdA~~/AALN9wA~/RgRk80F3PlcDc3BjQgpjBPcNEmMkvw_JUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4802667