Subject: Ticket Assigned - Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 18:54:36 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6164456996 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966536215544            10:48 PM, 29th Aug                     hello                    ok    
        10:49 PM, 29th Aug                   Hilah                   Hi Dear Customer. Thank you for contacting us. My name is Hilah. How may I help you today?           10:49 PM, 29th Aug                     hello                    hello           10:49 PM, 29th Aug                     hello                    my order should be delivered today but no one contact me           10:50 PM, 29th Aug                     hello                    6164456996           10:50 PM, 29th Aug                   Hilah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:51 PM, 29th Aug                     hello                    ok           10:51 PM, 29th Aug                   Hilah                   Is the phone number 966536215544 correct ?           10:51 PM, 29th Aug                     hello                    yes           10:52 PM, 29th Aug                   Hilah                   Please accept our apologies for the inconv
 enience caused and for the delay.           10:52 PM, 29th Aug                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:53 PM, 29th Aug                   Hilah                   We request you to please allow us some time so we can work on this and do the needful.           10:53 PM, 29th Aug                   Hilah                   we will update you:  [email-masked]           10:53 PM, 29th Aug                     hello                    ok no problem           10:53 PM, 29th Aug                     hello                    thank you           10:53 PM, 29th Aug                   Hilah                   you're most welcome           10:53 PM, 29th Aug                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:53 PM, 29th Aug                                          
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