Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Aug 2022 15:41:39 +0000

Hi Hilah Alolayan,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="quoted-text" style="word-spacing:1px;border-color:rgb(117,117,117);color:rgb(117,117,117)"><span style="font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)">I want this 2 item refund payment on my account this one is missing Made By Zen Kharis Aroma Electrical</span></div>
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<span style="word-spacing:1px;font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)">Diffuser and this one is </span><span style="word-spacing:1px;font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)">Barrel Beverage Dispenser is fully damaged and one item </span><span style="word-spacing:1px;font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)">Diffuser and this one is </span><span style="word-spacing:1px;font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)">Barrel Beverage Dispenser is returned to centrepoint  </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 18 Aug 2022 at 12:53 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We have forwarded the images to our concerned team at this time to ensure such instance does not repeat. We will request you to please return the item at this time for a return and refund by one the following steps:<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>1.You can let us know the name of the exact item which you wish to return and we will be happy to create the return for you.</div>

<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>2. You can also book the return online. You can log into your account and go to Order History. <br>
Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We hope this helps and have a great day! Stay Safe!<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,<br>
The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4742490