Subject: Note Added - [#4620891] Conversation with أمل
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 15:19:34 +0000

Hi ,    max tabuk added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4620891    Subject:  Conversation with أمل   Requester: اهلاً    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team:</div>
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<div class="MsoNormal">I have already uncollected the order.</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Best Regards,,,</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#3B3838'>MOUSA ALBALAWI/
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>MAX Tabuk Mall  (60121)</span></div>
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<div class="MsoNormal"><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Mob: +966 54 3271975</span></div>
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<div class="MsoNormal"><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Tel: +966 01 44261205 | Ext : 6541</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group <br>
<b>Sent:</b> Friday, July 15, 2022 4:49 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;; MAX Tabuk &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4620891] - Conversation with <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
أمل</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Cancel the C&amp;C order</span></div>
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Order Date: ​23/6/2022<br>
Order ID:  ​6151257464<br>
Store Code: Max 60121<br>
Tracking ID: 615125746423999991</span></div>
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Issue Description: the customer contacted us to cancel their order since it's been placed in a different city and they will not be able to pick up the order, So kindly cancel the order and process the refund asap.</span></div>
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Regards,<br>
The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 15 Jul at 5:29 PM
<span class="separator">, <span lang="AR-SA" dir="RTL">اهلاً </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>أهلا مرة أخرى</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>!<br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى إدخال اسمك</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>أمل</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>مرحبًا ، ماذا تحتاج للمساعدة؟</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>طلبات الاسترداد النقدي</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى اختيار موقعك</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>المملكة العربية السعودية</span><span style="color:#3F3F46"><br>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">هل قمت بإرجاع طلبك؟</span></strong><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'> سنقوم بإصدار استرداد نقدي حالما
 نستلم المنتجات المرجعة ونتحقق منها. ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<b><span style="color:#3F3F46"><br>
</span></b><strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر البطاقة</span></strong><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر</span></strong><span dir="LTR"></span><span dir="LTR"></span><strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'><span dir="LTR"></span><span dir="LTR"></span>
 PayPal</span></strong><span style="color:#3F3F46"> – </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر سداد أو نقدًا</span></strong><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>ستقوم باستلام المبلغ المسترد في حساب
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>""</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>""
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.
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<b><span style="color:#3F3F46"><br>
</span></b><strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">قمت بإلغاء طلبك؟</span></strong><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'> ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<b><span style="color:#3F3F46"><br>
</span></b><strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر البطاقة</span></strong><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر</span></strong><span dir="LTR"></span><span dir="LTR"></span><strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'><span dir="LTR"></span><span dir="LTR"></span>
 PayPal</span></strong><span style="color:#3F3F46"> – </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">سداد أو نقدًا</span></strong><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>-
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>ستقوم باستلام المبلغ المسترد في حساب
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>""</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>""
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.
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<b><span style="color:#3F3F46"><br>
</span></b><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات. سيترتب على هذا أيضًا تأخير في عملية الاسترداد النقدي</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>لمزيد من التفاصيل يرجى قراءة عملية
<strong>الإرجاع</strong> و <strong>سياسة الإرجاع</strong> في مركز المساعدة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>هل تمكنت من حل الاستعلام الخاص بك</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>لا</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>هل ما زلت تريد التحدث إلى موظف الخدمة؟</span><span style="color:#3F3F46"><br>
<b>Customer: </b>Yes</span>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>مرحبا أمل ,شكراً لتواصلك معنا. معك هيلة</span><span style="font-size:10.0pt;color:#3F3F46"><br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>كيف يمكنني مساعدتك؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>ابي الغي طلبي وترجع الفلوس ويقفل حساب الفاتوره في تابي</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>قلتو من اسبوع الى 14 يوم وماصار شى</span><span style="color:#3F3F46"></span>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:16 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>الغوا الطلب</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:16 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>تقبل كامل اعتذارنا على الازعاج الذي تسببنا به </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:16 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1031" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:16 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6151257464</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:17 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1033" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>شكراً لك لتزويدي برقم الطلب، لحظات من فضلك لأتفقد الأمر</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:17 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>بانتظارك</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:17 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1035" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>شكرا لك لسماحك لي بلحظات لأتفقد الأمر، مقدرة لك صبرك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:18 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1036" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>تقبلي كامل اعتذارنا على الإزعاج الذي تسبنا فيه</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:19 PM, 15th Jul</span></div>
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</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1037" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>الطلب جاهز للاستلام، هل ترغبي بإلغائه ؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:19 PM, 15th Jul</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1038" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>هل مازلتي معنا، أمل ؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:21 PM, 15th Jul</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>شصار ؟</span><span style="color:#3F3F46"></span>
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</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:23 PM, 15th Jul</span></div>
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</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1040" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>الطلب جاهز للاستلام، هل ترغبي بإلغائه ؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:23 PM, 15th Jul</span></div>
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</div>
</div>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>ايه اريد الغائه</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:23 PM, 15th Jul</span></div>
<div></div>
<div></div>
</div>
</td>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1042" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>حسنا، سأقوم برفع طلب للفريق المعني لإلغاء الطلب واسترداد المبلغ بأسرع وقت ممكن</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:24 PM, 15th Jul</span></div>
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<div></div>
</div>
</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
<div></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>سنوافيك بالمستجدات على البريد الإلكتروني</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:24 PM, 15th Jul</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1044" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>نفس الشى رفع الطلب اللي قبلك وماصار شى</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:24 PM, 15th Jul</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1045" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>موعد سداد الفاتوره بعد 8 ايام ومالغيتوا الطلب</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:24 PM, 15th Jul</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>أمل</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1046" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A3.png"></span></div>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>مايبغى لها ترا</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:24 PM, 15th Jul</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1047" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>أعتذر منك أشد اعتذار وسأقوم حالا برفع طلب لأجلك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:26 PM, 15th Jul</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1048" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:26 PM, 15th Jul</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hilah</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1049" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_a3b42cd888e9dede603bb7ee4931d31606dc0808ee12ea75f4a59fadb54242e2/img_ib82e2laao_fb984d6aede5689d676f95f6e19de663cf41754155c23229b41b8786cf1c4821.png"></span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>كان من دواعي سروري مساعدتك، شكراً لتسوقكم معنا </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:29 PM, 15th Jul</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/629622892048125" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4620891:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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