Subject: Note Added - [#4589360] Update status
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 06:36:04 +0000

Hi ,    Gaurav Khemka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4589360    Subject:  Update status   Requester: ريم    Note Content:   <div class="WordSection1">
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<div>From:<span lang="EN-US"> FarEye Support &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, 12 July 2022 4:43 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Vishwajeet Singh &lt;[email-masked]&gt;; Nisha Siddiqui &lt;[email-masked]&gt;; Gaurav Khemka &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#4589360] - Update status</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.0pt;font-family:"Arial",sans-serif'>​</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>The shared Shipment showing already delivered kindly check and proceed further. and let us know if
 any assistance is require from our side.</span>
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  "customer_shipment_id": "615302267423999991",<br>
  "customer_shipment_status": "Delivered",<br>
  "customer_shipment_sub_status": "Deliveredtocustomer",<br>
  "change_in_customer_shipment_status": "TRUE",<br>
  "shipment_direction": "FORWARD",<br>
  "event_timestamp": "2022-07-04 00:00:00",<br>
  "entry_type": "Hybris",<br>
  "order_id": "6153022674",<br>
  "chargeable_weight": "1.0",<br>
  "scac": "SMS",<br>
  "seller_organization_code": "LMG_KSA",<br>
  "ship_node": "2399999",<br>
  "tracking_id": "290315086192",<br>
  "reference_number": "290315086192"<br>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/313761" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/313761</a>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Pankaj Ramdoot</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Technical Engineer | FarEye</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Call: +91 70-6595-6595</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Mon, 11 Jul at 6:25 AM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav/Nisha,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/313761" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/313761</a>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#222222'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Abhishek Manral, Technical Engineer</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:black'>Chicago   |   London   |   Dubai   |   Singapore   |   India</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Fri, 8 Jul at 3:34 PM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#183247'>Dear Gaurav/Nisha,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#183247'>Kindly provide your approval so that we can proceed further.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/313761" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/313761</a>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Akshita Bisht</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><br>
</span><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'>Technical Engineer</span></b><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif'> | <span style="color:black">FarEye</span></span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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<b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'>Call: </span></b><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#222222;background:#FAFAFA'>+91 70-6595-6595 </span></b><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'> || <a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><span style="color:#1155CC">www.getfareye.com</span></a></span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Thu, 7 Jul at 12:50 AM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav/Nisha,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Kindly provide your approval so that we can proceed further.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/313761" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/313761</a>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black;background:#FAFAFA'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Ankit</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Technical Engineer</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><span style="color:#1155CC">FarEye</span><span style='font-family:"Tahoma",sans-serif;color:#1155CC'>- Enabling Digital
 Logistics</span></a> </span></div>
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<span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif'>Call: </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black;background:#FAFAFA'>+91 70-6595-6595 </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>||<a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><span style="color:#2C5CC5">www.getfareye.com</span></a>||
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif'>7+ Mentions </span>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:black'>Chicago   |   London   |   Dubai   |   Singapore   |   India</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif'></span>
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<a href="https://www.facebook.com/GetFarEye/" target="_blank" rel="noreferrer"><span style="font-size:10.0pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1028" src="https://ci4.googleusercontent.com/proxy/mCz4Naj7Zw0iCKBY29FVx84tZ4njN2gdZmUmW6u8OYhewGHBEvDXlOqLqp3wSNkQgjNXW_Wp5fqmksTU0HUhXM1zJMY7eWIReYEn2EOfrckCPtg=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-02.png" alt="facebook"></span></a><span style="font-size:12.0pt;font-family:Roboto"></span>
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<a href="https://www.youtube.com/fareyeinaction" target="_blank" rel="noreferrer"><span style="font-size:10.0pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1027" src="https://ci4.googleusercontent.com/proxy/dhwolIOkAIS28rRVkWybQ4NI_hK9D8Ws__elQ6QaYyObuLqONzOgEoG7lUP0yLzNPAHb-Y8HcPn4_y7viQY4_C-8uT_CWjX0Ed5y7RVQ35-KaBY=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-03.png" alt="Youtube"></span></a><span style="font-size:12.0pt;font-family:Roboto"></span>
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<a href="https://www.linkedin.com/company/fareye/" target="_blank" rel="noreferrer"><span style="font-size:10.0pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1025" src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin"></span></a><span style="font-size:12.0pt;font-family:Roboto"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Thu, 7 Jul at 12:23 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement: status need Update</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order Date : Jul 1, 2022</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID: 6153022674</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tracking ID: 290315086192</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Assistance Required: please update the status of the order since the order already delivered to the customer . </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Issue Description: Status need to be Updated</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>CS Team Abdulrahman Alqumea</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>313761:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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