Subject: Ticket Assigned - Conversation with jillur rahman
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jul 2022 08:19:25 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jillur rahman jillur rahman 

Bot:  Hi again! Bot:  Please enter your name Customer:  jillur rahman Bot:  Hi Jillur Rahman ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:   
 Want to return something?  You can do it in 3 easy ways. 

 1.You can request a return online. Go to order history in “My Account”. 
 2.You can return an item in one of our nearest store.  
 3.You can contact our customer support to place a return request. 
 
  For more details, go to Returns Process under Help Centre. 
 Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0583370574  
          08:47 PM, 03rd Jul      

            
 Hilah                   Hi Jillur. Thank you for contacting us. My name is Hilah. How may I help you today?           08:48 PM, 03rd Jul 

              
 jillur rahman 
                   Assalamualaikum! I had an order I wanted to cancel because the address was wrong. My address will be Jizan Kadi Mall. Riyadh was forgotten.           08:49 PM, 03rd Jul      

            
 Hilah                   Could you please share your order number so that I can assist you further?           08:50 PM, 03rd Jul 

              
 jillur rahman 
                   6153102886           08:51 PM, 03rd Jul      

              
 jillur rahman 
                   I need jizan kadi mall           08:51 PM, 03rd Jul      

            
 Hilah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:52 PM, 03rd Jul 

              
 jillur rahman 
                   Ok           08:53 PM, 03rd Jul      

              
 jillur rahman 
                   I waited           08:53 PM, 03rd Jul      

            
 Hilah                   Thank you for allowing me the time to check. I appreciate your patience.           08:53 PM, 03rd Jul 

            
 Hilah                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.           08:53 PM, 03rd Jul 

            
 Hilah                   
 Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7 -14 days.             08:54 PM, 03rd Jul 

            
 Hilah                   Do you have any other inquiries that we can help with?           08:55 PM, 03rd Jul 

              
 jillur rahman 
                   Then cancel tha order plz           08:55 PM, 03rd Jul      

            
 Hilah                  
 ok, we will update you on 
 [email-masked] 
          08:56 PM, 03rd Jul 

              
 jillur rahman 
                   Thanks           08:57 PM, 03rd Jul      

              
 jillur rahman 
                   Good night           08:57 PM, 03rd Jul      

            
 Hilah                   you`re welcome           08:57 PM, 03rd Jul 

            
 Hilah                  
 It was a pleasure to assist you. Thank you for shopping with us. 
 Have a wonderful day. 
          08:58 PM, 03rd Jul 

              
 jillur rahman 
                   ♥️♥️♥️♥️           08:58 PM, 03rd Jul      

                            
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