Subject: Note Added - [#4528212] RRN request Issue
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 14:09:35 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4528212    Subject:  RRN request Issue   Requester: زينب ماجد مرزوق الحربي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please note both shipments shows delivered only. Please advise if there is any return AWB for returning the shipment to Landmark which you provided to your customer upon handover to courier.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif;color:#0563C1'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, July 4, 2022 4:49 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4528212] - RRN request Issue</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Reminder<br>
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Problem Statement: Late return<br>
Order ID: 6139624052 / 6138527377<br>
Tracking ID:   47509335171  /  47508090136<br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected in the same day it was delivered by the same agent,  agent phone number was 0593803484 ,  But we have not received item at warehouse yet.<br>
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Please return the item as soon as possible to warehouse so refund could be processed.<br>
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Kindly investigate and update us.<br>
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Regards,<br>
The Support Team </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 24 Jun at 11:52 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F4528212&amp;data=05%7C01%7CMarniel%40aramex.com%7Ccc3c7d3653bd488ff39308da5dbb86dd%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637925357260712007%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=LZLe%2B0t3hMt1Hhshb1vhXCp1MEuOiJl5y7mmeOPVLEw%3D&amp;reserved=0" rel="noreferrer">
#4528212</a> raised by زينب ماجد مرزوق الحربي (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Problem Statement: Late return<br>
Order ID: 6139624052 / 6138527377<br>
Tracking ID:   47509335171  /  47508090136<br>
<br>
Assistance Required: Need urgent return to the WH<br>
<br>
Issue Description: The item was already collected in the same day it was delivered by the same agent,  agent phone number was 0593803484 ,  But we have not received item at warehouse yet.<br>
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Please return the item as soon as possible to warehouse so refund could be processed.<br>
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<strong><u><span style="font-family:-apple-system">Kindly investigate and update us.</span></u></strong><br>
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Regards,<br>
The Support Team</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4528212:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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