Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jun 2022 18:01:30 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6152173537 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0535910452            09:47 PM, 30th Jun                     hi                    Ok           09:47 PM, 30th Jun                   Hilah                   Hi Dear Customer. Thank you for contacting us. My name is Hilah. How may I help you today?           09:48 PM, 30th Jun                     hi                    My order Not Received or undelivered           09:48 PM, 30th Jun                     hi                    But I Received Sms Delivered           09:48 PM, 30th Jun                     hi                    Plz check and tell me about my order status?           09:49 PM, 30th Jun                   Hilah                   allow me a moment to check that for you.           09:49 PM, 30th Jun                     hi                    Ok waiting           09:49 PM, 30th Jun                   Hilah                   Thank you for allowing me the time to check. I appreciate your patience.           09:51 PM, 30th Jun                   Hilah                   regarding your order (6152173537) We have checked and we would like to inform you that our courier team contacted on  you and delivered the order on (30/6/2022).           09:51 PM, 30th Jun                   Hilah                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟            09:53 PM, 30th Jun                   Hilah                   Do you have any other inquiries that we can help with?           09:55 PM, 30th Jun                     hi                    Still not received at           09:58 PM, 30th Jun                     hi                    Plz check           09:58 PM, 30th Jun                     hi                    I think... Order is wrong delivered to another address           09:59 PM, 30th Jun                   Hilah                   We sincerely apologize for any inconvenience caused,           09:59 PM, 30th Jun                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:59 PM, 30th Jun                   Hilah                   We request you to please allow us some time so we can work on this and do the needful.           09:59 PM, 30th Jun                     hi                    Ok thank you           09:59 PM, 30th Jun                   Hilah                   we will update you on  [email-masked]           09:59 PM, 30th Jun                     hi                    Ok           10:00 PM, 30th Jun                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:01 PM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4565013