Subject: Note Added - [#4539754] Re: You haven't collected order number 6150389245
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 15:06:42 +0000

Hi ,    Max Jarir added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4539754    Subject:  Re: You haven't collected order number 6150389245   Requester: Danish Baloch    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Return Processed.</div>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#404040'>Mohammad Aslam Sheiyckh</span></b><span style="color:#404040"></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Senior Store Manager</span></b></div>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#7F7F7F'>MAX Jarir Tahlia (60187)</span><span style="color:#7F7F7F"></span>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#7F7F7F'>Ext : 7572</span><span style="color:#1F497D"></span>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, June 25, 2022 10:38 AM<br>
<b>To:</b> Max Jarir &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;; Mohd Rushdee &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4539754] - Re: You haven't collected order number 6150389245</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Cancel the C&amp;C order<br>
Order Date: 18/6/2022<br>
Order ID:  6150389245<br>
Store Code: Max 60187<br>
Tracking ID: 615038924522999991<br>
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Issue Description: the customer contacted us to cancel their order because they will not be able to pick up the order, So kindly cancel the order and process the refund asap.<br>
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Regards,<br>
The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 25 Jun at 11:09 AM
<span class="separator">, Danish Baloch &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I have mentioned 4 times in my previous emails. I don’t know why max is sending emails again and again. I assume you don’t read clients feedback.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I mentioned that I told max to send the order before 23 June, 2022 as I was traveling but the order didn’t deliver earlier.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Know I am not available. Please refund my money at the earliest to my bank.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Danish Baloch</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>+966 50 789 0111</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On 25 Jun 2022, at 12:03 PM, Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal" style="line-height:24.0pt"><b><span style='font-size:18.0pt;font-family:"Helvetica",sans-serif;color:#202020'>You haven't collected your order yet.</span></b></div>
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<span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#202020'>Hi Danish Baloch, your order number
</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#00B9E5'><a href="https://www.maxfashion.com/sa/en/my-account/order/6150389245?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_SA_en" rel="noreferrer"><span style="color:#00B9E5;text-decoration:none">6150389245</span></a></span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#202020'>
 is still waiting for you at the following store. </span>
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<h4 style="margin:0in"><span style="font-weight:normal">Pickup from:<div></div></span></h4>
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<h4 style="margin:0in"><span style="font-size:11.5pt">Max, Tahlia Street, Near Jarir Bookstore
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Phone Number: 8001111629 </span></div>
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<a href="https://www.google.com/maps/dir/Current+Location/Tahlia%20Street,%20Near%20Jarir%20Bookstore,%20Jeddah,%20Ar%20Rihab,%20Jeddah,%20Saudi%20Arabia?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_SA_en" rel="noreferrer"><b><span style="font-size:9.0pt;color:#00B9E5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1031" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png"></span></b><b><span style="font-size:9.0pt;color:#00B9E5;text-decoration:none">Get
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<span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'>Payment Method:
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</span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'><img width="56" height="36" style="width:.5833in;height:.375in" id="_x0000_i1030" src="https://i1.lmsin.net/website_images/ae/checkout/logo-applepay.png" alt="apple pay"></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'></span>
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<div class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt">Please collect it before JUNE 30th, 2022, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation
 email or text message. </span></div>
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<div class="MsoNormal"><b><span style='font-size:12.0pt;font-family:"Lato",sans-serif;color:#242428'>Get a special discount on your next in-store purchase!
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<div class="MsoNormal" align="right" style="text-align:right;line-height:15.0pt"><span style="font-size:11.5pt;color:#202020">Shipped Quantity</span></div>
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<div class="MsoNormal"><a href="https://www.maxfashion.com/sa/en/p/163926148?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_SA_en" rel="noreferrer"><span style="text-decoration:none"><img width="150" height="150" style="width:1.5625in;height:1.5625in" id="_x0000_i1029" src="https://media.maxfashion.com/i/max/YHC-2021-A2GREENLIGHT-YHC-2021-A2-MXSPR22271021_01-2100.jpg?v=1&amp;fmt=auto&amp;h=150&amp;w=150&amp;qlt=95&amp;sm=c"></span></a></div>
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<div class="MsoNormal">
<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>MAX
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Embellished Sandals with Flat Heels
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Green</span><span style="font-size:10.0pt">
<br>
</span><span style="font-size:10.5pt;color:#3D4648">Size: 36 </span><span style="font-size:10.0pt"></span>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3D4648'>2 </span>
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<strong><span style='font-size:8.5pt;font-family:"Calibri",sans-serif'>Call us on 800-1111-MAX (800-1111629).</span></strong><span style="font-size:8.5pt">
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