Subject: Note Added - [#4529388] لم يتم استلام الطلب
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 17:14:14 +0000

Hi ,    max added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4529388    Subject:  لم يتم استلام الطلب    Requester: محمد النحوي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Abhilash,</div>
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<div class="MsoNormal">The below mention order available in our store , we try communicating with the customer several time but his mobile closed .</div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496">Store Manager </span></div>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Mob: +966 564787178</span><span style="font-size:12.0pt;color:#2F5496"></span>
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<div class="MsoNormal"><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Tel: +966 11 279 3000 | Ext : 5550</span></div>
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<div class="MsoNormal"><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Max Dareen Mall</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, June 24, 2022 10:08 AM<br>
<b>To:</b> Max Dareenmalldammam &lt;[email-masked]&gt;; Omar Bouqsomati &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4529388] - لم يتم استلام الطلب</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 7/6/2022<br>
Order ID: 6148256669<br>
Store code: Max 60135<br>
Tracking Id: 614825666922999991<br>
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Assistance Required: Need Proof of collection<br>
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Issue Description: The customer placed an order on 7/6/2022. He is saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us with the Proof of collection. <br>
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Thank you for your help!<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 22 Jun at 12:23 PM
<span class="separator">, محمد النحوي &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">السلام عليكم</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">وصلني ايميل باستلام الطلب وانا لم استلم الطلب الى الان من المحل فارجو الافادة بحالة الطلب </span>
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<span class="navmenu"><span style="font-size:10.5pt"><a href="https://www.maxfashion.com/sa/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_SA_ar" target="_blank" rel="noreferrer"><span dir="LTR" style="color:white;text-decoration:none">النساء</span></a><a href="https://www.maxfashion.com/sa/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_SA_ar" target="_blank" rel="noreferrer"><span dir="LTR" style="color:white;text-decoration:none">الرجال</span></a><a href="https://www.maxfashion.com/sa/ar/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_SA_ar" target="_blank" rel="noreferrer"><span dir="LTR" style="color:white;text-decoration:none">البنات</span></a><a href="https://www.maxfashion.com/sa/ar/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_SA_ar" target="_blank" rel="noreferrer"><span dir="LTR" style="color:white;text-decoration:none">الأولاد</span></a><a href="https://www.maxfashion.com/sa/ar/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_SA_ar" target="_blank" rel="noreferrer"><span dir="LTR" style="color:white;text-decoration:none">الأحذية</span></a><a href="https://www.maxfashion.com/sa/ar/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_SA_ar" target="_blank" rel="noreferrer"><span dir="LTR" style="color:white;text-decoration:none">الإلهام</span></a></span></span><span dir="LTR" style="font-size:10.5pt">
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<b><span dir="LTR" style="font-size:18.0pt;color:#202020">.شكرًا لاستلام طلبك</span></b>
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<span lang="AR-SA" style="font-size:12.0pt;color:#202020">مرحبًا </span><span dir="LTR" style="font-size:12.0pt;color:#202020">Mohammed Alnahwi</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:12.0pt;color:#202020"><span dir="RTL"></span><span dir="RTL"></span>
 لقد قمت باستلام طلبك رقم </span><span lang="AR-SA" style="font-size:12.0pt;color:#00B9E5"><a href="https://www.maxfashion.com/sa/ar/my-account/order/6148256669?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_SA_ar" rel="noreferrer"><span style="color:#00B9E5;text-decoration:none">6148256669</span></a></span><span lang="AR-SA" style="font-size:12.0pt;color:#202020"> من
 المتجر الذي أخترته بنجاح. نتمنى لك يومًا سعيدًا</span><span dir="LTR" style="font-size:12.0pt;color:#202020"></span>
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