Subject: Ticket Assigned - Conversation with pradeep kumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 11:04:01 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pradeep kumar pradeep kumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  pradeep kumar Bot:  Hi Pradeep Kumar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6146755340 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0537969028            07:55 PM, 07th Jun                     pradeep kumar                    Ok           07:55 PM, 07th Jun                   Amirah                   Hi  Pradeep  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           07:55 PM, 07th Jun                     pradeep kumar                    Hi Amirah           07:56 PM, 07th Jun                     pradeep kumar                    I have received my order but status in app still shows as processing. I want ot return one. But not able to do it.pls would you change the status           07:56 PM, 07th Jun                   Amirah                   Could you please share your order number so that I can assist you further?           07:57 PM, 07th Jun                     pradeep kumar                    6146755340           07:57 PM, 07th Jun                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:57 PM, 07th Jun                     pradeep kumar                    Ol           07:58 PM, 07th Jun                     pradeep kumar                    Ok           07:58 PM, 07th Jun                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future. You can return via the branch           07:58 PM, 07th Jun                     pradeep kumar                    Yes, i want to return via app. Thats why i am trying to reach your support team. Thsnk you for the help           08:00 PM, 07th Jun                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:01 PM, 07th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4465886