Subject: Note Added - [#4523296] استبدال
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jun 2022 11:12:54 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4523296    Subject:  استبدال    Requester: Rando.1994    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM980D3EF1B552451C99BBF727F6D6EC54" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status already delivered done on yesterday but customer complained color issue. Our delivery team visit to the customer house on tomorrow and resolve the below issue.</div>
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<div class="MsoNormal"><img width="650" height="53" style="width:6.7708in;height:.552in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTUyMzE0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KLgx-JKCF9OjdBLWhzzwgDFYezyr3QP84fV1H3rn8n0" data-id="2043351523142"></div>
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<div class="MsoNormal"><img width="549" height="502" style="width:5.7187in;height:5.2291in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTUyMzE0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ngOLIuJub7yFD3Ryedl1r1ZDXCIXnlJ8Trb-iqHwRdY" data-id="2043351523143" alt="Table

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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, June 21, 2022 7:29 AM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4523296] - استبدال</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team, <br>
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Problem Statement:  Different color item BABYSHOP TEAM<br>
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Order Date: 17/6/2022<br>
Order ID: 6150131805<br>
Tracking ID: N/A<br>
Delivery Date: 20/6/2022<br>
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Issue Description: The customer emailed us informing us that he/she placed an order for (162995206 - Dream On Me - Dream On Me Classic Design Toddler Bed) in the color white but they received the item in the color grey. The customer also shared with us the
 picture of the item which they received so we request you to look into this concern and help us to resolve the case ASAP.<br>
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Regards,<br>
The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 20 Jun at 9:20 PM
<span class="separator">, Rando.1994 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>السلام عليكم</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>طلبت طلبيه و وصلتني غير لون </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>طلبت سرير ابيض </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>و وصلني رمادي </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>رقم الطلب </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>6150131805</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><img id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTIzNTEyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Az5F5UfkjQZ5c-UO4UTvnJjDEUf9NLyyAiejDNTXVCw" alt="Image.jpeg"></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>احصل على
<a href="https://aka.ms/o0ukef" rel="noreferrer"><span lang="EN-US" dir="LTR">Outlook</span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span> لـ
<span lang="EN-US" dir="LTR">iOS</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4523296:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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