Subject: Note Added - [#4496027] Article Feedback - When will I receive my order?
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 12:27:44 +0000

Hi ,    Splash Olaya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4496027    Subject:  Article Feedback - When will I receive my order?   Requester: Imuc20    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">Received the stock. And we informed the customer,</div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, June 19, 2022 2:35 PM<br>
<b>To:</b> Abhay Kasera &lt;[email-masked]&gt;; Vinod Kumar Rai &lt;[email-masked]&gt;; Splash Olaya &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4496027] - Article Feedback - When will I receive my order?</div>
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<div class="MsoNormal"><a id="OWAAM6746896F1A5143FEA07139566ECC7703" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Splash Olaya</span></a></div>
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<div class="MsoNormal">Please confirm if the order is available at the store or not?</div>
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<div class="MsoNormal">if yes update in Sahla &amp; contact the customer for order pick up.</div>
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<b>From:</b> Abhay Kasera &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, June 19, 2022 12:55 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vinod Kumar Rai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4496027] - Article Feedback - When will I receive my order?</div>
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<a id="OWAAM8D72FB8443234DFEB4F39F26AAF8727B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vinod Kumar Rai</span></a> ,
<a id="OWAAM786F46FAAEA2487CB47AE6ED563DCDF8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a> Please update me here upon receiving status from store Splash 21242. Will process further this case accordingly.</div>
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<b>From:</b> Abhay Kasera <br>
<b>Sent:</b> Tuesday, June 14, 2022 2:37 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4496027] - Article Feedback - When will I receive my order?</div>
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<div class="MsoNormal">Dear <a id="OWAAMB91B01F1C9A4475F93615930E75B695E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>,</div>
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<div class="MsoNormal">Please update me on this. This is pending since multiple days.</div>
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<div class="MsoNormal">If you stuck while processing inform me accordingly, so that next best possible action can be taken. I need to be informed at each step.</div>
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<div class="MsoNormal">Thank You</div>
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<div class="MsoNormal">Abhay Kasera</div>
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<div class="MsoNormal">Manager Ecom – Splash KSA</div>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 14, 2022 3:33 PM<br>
<b>To:</b> Abhay Kasera &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi
 Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4496027] - Article Feedback - When will I receive my order?</div>
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<div class="MsoNormal"><a id="OWAAM561F4A251920400588420CD4C00F612D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhay Kasera</span></a></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 14, 2022 2:06 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4496027] - Article Feedback - When will I receive my order?</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery C&amp;C<br>
Order Date : 4/6/2022<br>
Order ID: 6147706679<br>
Store Code:  Splash 21242<br>
Tracking ID: 614770667922999991<br>
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Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​The Support Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Tue, 14 Jun at 2:16 PM
<span class="separator">, Imuc20 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span><strong><span style="font-family:-apple-system">Feedback for: <a href="https://helpsa.splashfashions.com/solution/articles/44001707676/en" rel="noreferrer">
When will I receive my order?</a></span></strong><br>
<span class="separator">Its already 10 days since I ordered. But still not delivered...order number 6147706679.</span><br>
<span class="separator">And no proper response from landmark team.</span><br>
<span class="separator">If going to be delayed, please refund </span></span></div>
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