Subject: Ticket Assigned - Refund request and complaint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jun 2022 04:15:42 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund request and complaint  
Dear team’

Kindly find attached order received vs what i ordered online.

I ordered online 6148743685 and i received a wrong color dress and dirty, when i approached your alseten road branch they refused to exchange or refund it and advised me to file a complain online

Please exchange my dress color and refund me the amount i paid.

 Am expecting a reply as soon as possible as i am traveling abroad.

Sent from my iPhone

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4508035