Subject: Ticket Assigned - Conversation with beenish/ update number
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 12:00:49 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with beenish/ update number beenish                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  beenish Bot:  Hi Beenish ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6147579758 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966561530865            05:48 AM, 12th Jun             
       saud                   Hi, Thank you for contacting us. This is Saud How may I help you?           05:48 AM, 12th Jun                     beenish                    My order is in process for so long           05:49 AM, 12th Jun                     beenish                    I got my other parcels which I placed after this order           05:49 AM, 12th Jun                     beenish                    But I didn't receive this one           05:49 AM, 12th Jun                     beenish                    I would have got this on 7 the june           05:50 AM, 12th Jun                     beenish                    7june           05:50 AM, 12th Jun                     beenish                    But I haven't till now           05:50 AM, 12th Jun                     beenish                    It's in process           05:50 AM, 12th Jun                     beenish                    Till now           05:50 AM, 12th Jun                   saud                   Thank you for 
 sharing the order details. Please allow me a moment to check this for you.           05:51 AM, 12th Jun                     beenish                    Sure           05:52 AM, 12th Jun                   saud                   +966543702036 is this number correct ?           05:53 AM, 12th Jun                     beenish                    No I sent u the other no now           05:53 AM, 12th Jun                     beenish                    This is also my no.but it's not available at the moment           05:54 AM, 12th Jun                     beenish                    +966561530865           05:54 AM, 12th Jun                     beenish                    U can contact on this no           05:54 AM, 12th Jun                   saud                   +966561530865 this one           05:54 AM, 12th Jun                   saud                   ok great           05:55 AM, 12th Jun                     beenish                    Yes           05:55 AM, 12th Jun                   saud 
                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:55 AM, 12th Jun                   saud                   is there anything more I can assist you with?           05:55 AM, 12th Jun                     beenish                    Actually I want to get my stuff by tomorrow           05:55 AM, 12th Jun                     beenish                    I have to move to other country           05:56 AM, 12th Jun                   saud                   hopefully you will           05:56 AM, 12th Jun                     beenish                    By tomorrow           05:56 AM, 12th Jun                     beenish                    Can u tell me what had happened           05:56 AM, 12th Jun                     beenish                    U people should compensate the time I waited           05:57 AM, 12th Jun                   saud                   they just been contacting the wr
 ong number           05:57 AM, 12th Jun                   saud                   am sorry for the issue           05:57 AM, 12th Jun                     beenish                    That no is also in use           05:57 AM, 12th Jun                     beenish                    This is so much non serious attitude           05:58 AM, 12th Jun                     beenish                    Of center point           05:58 AM, 12th Jun                     beenish                    A well known brand           05:58 AM, 12th Jun                   saud                   its shows that they contact you with no respond           05:58 AM, 12th Jun                     beenish                    They never contacted me           05:58 AM, 12th Jun                     beenish                    Infact I contacted on the landline           05:59 AM, 12th Jun                     beenish                    But no response I got           05:59 AM, 12th Jun                     beenish           
          The lady said it's in process           05:59 AM, 12th Jun                     beenish                    May b u ll get it soon           05:59 AM, 12th Jun                   saud                   is there anything more I can assist you with?           06:00 AM, 12th Jun                     beenish                    U can check the date of my order           06:00 AM, 12th Jun                     beenish                    I will get it tomorrow?           06:00 AM, 12th Jun                   saud                   i will escalate the issue to the team and the will contact you soon           06:00 AM, 12th Jun                     beenish                    Ok           06:01 AM, 12th Jun                   saud                   is there anything more I can assist you with?           06:01 AM, 12th Jun                     beenish                    No thanks           06:01 AM, 12th Jun                   saud                   It was a pleasure to assist you. Thank you fo
 r shopping with us.  Have a wonderful day.           06:02 AM, 12th Jun                     beenish                    (y)           06:02 AM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4484633