Subject: Note Added - [#4356569] هام ارجو الرد بشأن الطلب رقم 6453699937
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jun 2022 08:46:03 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4356569    Subject:  هام ارجو الرد بشأن الطلب رقم 6453699937   Requester: Norah T Sh    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM3F0BD5DD746A4D419DE01C982D9E887E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>-team</div>
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<div class="MsoNormal">Yesterday our delivery team visit to the customer house and new item replace done and resolve the customer concern.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<div>From: Harun Rashid <br>
<b>Sent:</b> Thursday, June 9, 2022 5:05 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; Shambhu Paswan &lt;[email-masked]&gt;; BS Cod Jeddah &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#4356569] - هام ارجو الرد بشأن الطلب رقم 6453699937</div>
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<div class="MsoNormal">Hi <a id="OWAAM2604F1F37B3047C58EDCCC9575A88A38" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">As on today we has called to the customer tomorrow 09.06.22 will arrange to team and resolve the customer issue.</div>
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<div class="MsoNormal"><img width="545" height="453" style="width:5.677in;height:4.7187in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODM1NDQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.USWB0y4w-sEA9MrFhAs0hSHYEOYlrHgw4Pt7qDnDTTA" data-id="2043348354430" alt="Table

Description automatically generated"></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 9, 2022 2:16 PM<br>
<b>To:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Shambhu Paswan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BS Cod Jeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4356569] - هام ارجو الرد بشأن الطلب رقم 6453699937</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Dear Ankur/Harun,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6353699937<br>
Item ID: 155992139</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer has gotten back to us and he is saying that only the screws were tightened for this item and he was advised that he will be contacted again if the item is not stable. Customer
 is complaining that the item is not stable and it needs replacement.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Can you please check and advise us on this. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Apoorv</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4356569:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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