Subject: Ticket Assigned - Conversation with el habib
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 15:38:08 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with el habib el habib                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  el habib Bot:  Hi El Habib ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6148626213 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505233276            07:28 PM, 10th Jun                     el habib   
                  Thanks           07:28 PM, 10th Jun                   Hilah                   Hi El Habib . Thank you for contacting us. My name is Hilah. How may I help you today?           07:28 PM, 10th Jun                     el habib                    Hi Hilah           07:29 PM, 10th Jun                     el habib                    I was waiting for two orders but i received just one           07:30 PM, 10th Jun                     el habib                    Both are in delivered status           07:30 PM, 10th Jun                   Hilah                   Could you please share your order number so that I can assist you further?           07:30 PM, 10th Jun                     el habib                    The driver forgot one in his car i guess           07:30 PM, 10th Jun                     el habib                    6148626213           07:31 PM, 10th Jun                   Hilah                   Thank you for sharing the order details. Please allow me a moment to c
 heck this for you.           07:31 PM, 10th Jun                     el habib                    This one was delivred           07:32 PM, 10th Jun                   Hilah                   i need the other one           07:32 PM, 10th Jun                     el habib                    6148675190 is missing           07:32 PM, 10th Jun                   Hilah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:33 PM, 10th Jun                   Hilah                   We sincerely apologize for any inconvenience caused,           07:34 PM, 10th Jun                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:34 PM, 10th Jun                   Hilah                   We request you to please allow us some time so we can work on this and do the needful.           07:34 PM, 10th Jun                    
  el habib                    Ok thanks for your support           07:35 PM, 10th Jun                   Hilah                   we will contact you on:  [email-masked]           07:35 PM, 10th Jun                     el habib                    Waiting for your feedback           07:35 PM, 10th Jun                   Hilah                   any time           07:35 PM, 10th Jun                   Hilah                   Do you have any other inquiries that we can help with?           07:35 PM, 10th Jun                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:37 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4479251