Subject: Ticket Assigned - Conversation with aisah ampuan lala
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 14:49:11 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aisah ampuan lala aisah ampuan lala                    Bot:  Hi again! Bot:  Please enter your name Customer:  aisah ampuan lala Bot:  Hi Aisah Ampuan Lala ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:39 PM, 09th Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           06:39 PM, 09th Jun                     aisah ampuan lala                    Hi mr khalid .. only asking Why my refund until now not coming           06:41 PM, 09th Jun                     aisah ampuan lala                    15 days to go until now not coming my refund why so longer?           06:42 PM, 09th Jun                   Khalid                   Could you please share your order number so that I can assist you further?           06:42 PM, 09th Jun                     aisah ampuan lala                             06:42 PM, 09th Jun                     aisah ampuan lala                    6144538108           06:44 PM, 09th Jun                   Hilah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:44 PM, 09th Jun                     aisah ampuan lala                    Ok           06:44 PM, 09th Jun                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:46 PM, 09th Jun                   Hilah                   we will contact you on   [email-masked]           06:46 PM, 09th Jun                   Hilah                   Do you have any other inquiries that we can help with?           06:46 PM, 09th Jun                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:48 PM, 09th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4475459