Subject: Ticket Assigned - Conversation with kuldeep thapak
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 19:33:11 +0000

Hi Hilah Alolayan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kuldeep thapak kuldeep thapak                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  kuldeep thapak Bot:  Hi Kuldeep Thapak ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your ord
 er? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0573445027            11:24 PM, 06th Jun                   Hilah                   Hi Kuldeep . Thank you for contacting us. My name is Hilah. How may I help you today?           11:25 PM, 06th Jun                     kuldeep thapak                    6147246613 this is my ord
 er number           11:25 PM, 06th Jun                   Hilah                   Thank you for sharing the order details. ow may I help you?           11:26 PM, 06th Jun                     kuldeep thapak                    Delivery boy give me only one box and another one is m           11:26 PM, 06th Jun                     kuldeep thapak                    Missing           11:26 PM, 06th Jun                     kuldeep thapak                    2 boots are give but one green dress are missing           11:26 PM, 06th Jun                     kuldeep thapak                    So what can I do??           11:27 PM, 06th Jun                   Hilah                   allow me a moment to check that for you.           11:27 PM, 06th Jun                   Hilah                   How Many Boxes or bags did you receive?           11:28 PM, 06th Jun                     kuldeep thapak                    Only one           11:28 PM, 06th Jun                   Hilah                   We sinc
 erely apologize for any inconvenience caused,           11:29 PM, 06th Jun                   Hilah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:29 PM, 06th Jun                   Hilah                   Do you have any other inquiries that we can help with?           11:30 PM, 06th Jun                     kuldeep thapak                    How much days to resolve my problem           11:30 PM, 06th Jun                   Hilah                   We request you to please allow us some time so we can work on this and do the needful.           11:31 PM, 06th Jun                   Hilah                   we will contact you on :  [email-masked]           11:31 PM, 06th Jun                     kuldeep thapak                    Ok           11:32 PM, 06th Jun                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Hav
 e a wonderful day.           11:32 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4461592